1. robinhelenehebert's Avatar
    Hi folks. Do you ever have apps close on you after you open them? I had a few do that...not often but I wonder why that happens?
    01-28-2019 10:27 PM
  2. mustang7757's Avatar
    does it crash when it happens?
    01-28-2019 10:30 PM
  3. robinhelenehebert's Avatar
    does it crash when it happens?
    It just stops and won't open...
    01-28-2019 10:49 PM
  4. robinhelenehebert's Avatar
    but when I click on it again...it opens.
    01-28-2019 10:50 PM
  5. mustang7757's Avatar
    01-28-2019 10:53 PM
  6. robinhelenehebert's Avatar
    any app or just some?
    Various...and not consistent
    01-28-2019 10:55 PM
  7. mustang7757's Avatar
    Various...and not consistent
    Are you on the stock launcher?
    01-28-2019 10:56 PM
  8. robinhelenehebert's Avatar
    Are you on the stock launcher?
    Nope ...
    Nova. Though when it first happened I was.
    01-28-2019 10:58 PM
  9. mustang7757's Avatar
    it's just a hunch, but since you been testing few different launchers maybe a quick restart of the phone will remedy this
    kct1975 likes this.
    01-28-2019 10:58 PM
  10. robinhelenehebert's Avatar
    it's just a hunch, but since you been testing few different launchers maybe a quick restart of the phone will remedy this
    Ok that's never would hurt.
    01-28-2019 11:12 PM
  11. robinhelenehebert's Avatar
    Here is what just happened.
    01-28-2019 11:15 PM
  12. mustang7757's Avatar
    That's a crash
    kct1975 likes this.
    01-28-2019 11:20 PM
  13. robinhelenehebert's Avatar
    That's a crash
    And what does that mean? What is wrong?
    01-28-2019 11:22 PM
  14. mustang7757's Avatar
    And what does that mean? What is wrong?
    I think just a restart get things back to normal sometimes trying so many different launchers can have conflicts
    kct1975 likes this.
    01-28-2019 11:29 PM
  15. robinhelenehebert's Avatar
    I saw in the app store that others were having the same issue so it's not the launcher....
    01-28-2019 11:39 PM
  16. mustang7757's Avatar
    I saw in the app store that others were having the same issue so it's not the launcher....
    If you had this problem before switching launchers force close that app and restart the phone see what happens after
    01-28-2019 11:41 PM
  17. chanchan05's Avatar
    I saw in the app store that others were having the same issue so it's not the launcher....
    If many people are having that problem with that app, it's not your phone or the launcher. It's the app. Wait for an update to fix it.
    burrzoo and kct1975 like this.
    01-29-2019 12:43 AM
  18. Gayle Lynn's Avatar
    Wipe cache
    Safe boot
    Force stop and delete app cache
    Uninstall app and reinstall

    During beta for Pie banking apps were an issue and would not open or crashed when you tried. Not the running and crash.

    In Device Maintenance there should be a list of apps misbehaving.
    01-29-2019 05:34 AM
  19. robinhelenehebert's Avatar
    Wipe cache
    Safe boot
    Force stop and delete app cache
    Uninstall app and reinstall

    During beta for Pie banking apps were an issue and would not open or crashed when you tried. Not the running and crash.

    In Device Maintenance there should be a list of apps misbehaving.
    Thanks. I did the wipe cache...didn't help
    01-29-2019 09:56 AM

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