1. Aby_Cat's Avatar
    VIP Access app is VPN I must use in order to connect to work network from home. The app won't open since my phone did the upgrade to Pie, just gives option to open app data or send feedback. Any suggestions?
    02-01-2019 10:51 AM
  2. mustang7757's Avatar
    you can try rebooting the device see if that fixes
    02-01-2019 10:53 AM
  3. Gayle Lynn's Avatar
    Consider

    Uninstall and reinstall
    Clearing cache partition
    Safe boot
    Permissions in Pie changed and many such apps need an update. One of the rare reasons to hold off on update it to join beta when it existed and with a spare backup phone.

    Definitely see about getting feedback from app developer and Samsung.
    02-01-2019 01:07 PM
  4. Aby_Cat's Avatar
    Consider

    Uninstall and reinstall
    Clearing cache partition
    Safe boot
    Permissions in Pie changed and many such apps need an update. One of the rare reasons to hold off on update it to join beta when it existed and with a spare backup phone.

    Definitely see about getting feedback from app developer and Samsung.
    I uninstalled and reinstalled and it works now - thanks.
    Gayle Lynn likes this.
    02-01-2019 03:07 PM

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