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  1. mustang7757's Avatar
    Anyone else who did the pie update notice HD video calls no longer work? I have two Note 9's and can't make video calls now.
    Mine has a X on it so I'm assuming don't work
    Attached Thumbnails Verizon- pie update?-1368.jpg  
    02-11-2019 11:36 AM
  2. ZOMMBIE1's Avatar
    Mine gives me the option, just don't work
    02-11-2019 12:02 PM
  3. mustang7757's Avatar
    Mine gives me the option, just don't work
    Most of the people in my contacts are with apple so can't test it out , both parties have to have this feature
    02-11-2019 12:09 PM
  4. felloffthetruck's Avatar
    Come on Verizon, WTF !
    TechNut79 likes this.
    02-11-2019 12:38 PM
  5. trucksmoveamerica#AC's Avatar
    Video calling works for me
    jimd1050 likes this.
    02-11-2019 12:50 PM
  6. paigeey's Avatar
    Does this method also work on T-Mobile? Apparently we're going to be last
    02-11-2019 12:59 PM
  7. mustang7757's Avatar
    Does this method also work on T-Mobile? Apparently we're going to be last
    Yes works on all carriers
    02-11-2019 01:06 PM
  8. jlangner's Avatar
    Video calling on t-mobile works.
    mustang7757 likes this.
    02-11-2019 01:14 PM
  9. Darth Mo's Avatar
    I'll snap a picture of mine that way u can match it
    I turned off Battery Optimization for the app and and cleared cache and data and now it's working again. Not sure which actually fixed it as I didn't test inbetween each setting change though.
    02-11-2019 03:30 PM
  10. smooches680's Avatar
    Sprint doesn't offer video calling!
    Video calling on t-mobile works.
    02-11-2019 03:31 PM
  11. smooches680's Avatar
    Yes works on all carriers
    Sprint doesn't offer video calling!!
    mustang7757 likes this.
    02-11-2019 03:31 PM
  12. mustang7757's Avatar
    Sprint doesn't offer video calling!!
    I'm not sure for Sprint and Verizon but TMobile and ATT does
    kevinpleasants and jimd1050 like this.
    02-11-2019 03:38 PM
  13. smooches680's Avatar
    I'm not sure for Sprint and Verizon but TMobile and ATT does
    You had mentioned all carriers that's why I looked on my phone at it's not there! But thank you!
    mustang7757 likes this.
    02-11-2019 03:49 PM
  14. mustang7757's Avatar
    You had mentioned all carriers that's why I looked on my phone at it's not there! But thank you!
    No the other poster was referring if TMobile user can do the SD card update.
    02-11-2019 04:21 PM
  15. hooligan03's Avatar
    I just now tested video calling on my Note 9 and it worked fine for me. I'm on Verizon. I tested calling a buddy who is also on Verizon and he has an LG G6. worked fine for both of us.
    jimd1050 likes this.
    02-11-2019 05:19 PM
  16. ZOMMBIE1's Avatar
    I just now tested video calling on my Note 9 and it worked fine for me. I'm on Verizon. I tested calling a buddy who is also on Verizon and he has an LG G6. worked fine for both of us.
    Did you do the sd card pie update also?
    02-11-2019 07:22 PM
  17. Iceystreeeet's Avatar
    Icey wants to know how everyone is enjoying the new PIE update?

    XDA Dev
    Icey
    jlangner likes this.
    02-11-2019 08:12 PM
  18. mustang7757's Avatar
    I turned off Battery Optimization for the app and and cleared cache and data and now it's working again. Not sure which actually fixed it as I didn't test inbetween each setting change though.
    Ok good it's working again...
    02-11-2019 08:12 PM
  19. ngc457's Avatar
    I did the update from SD and everything seems to be fine except my timezone. If I have it set to automatic time which get time from the network, it switches from Eastern -5utc to Atlantic time -4UTC. I am firmly in Eastern time and nowhere near a timezone change. Sometimes the phone will stay in Eastern for a few hours and the switches to Atlantic. If I reboot time zone is corrected but in an hour or so switches to Atlantic. Time zone will correct if I switch from Global network to LTE/CDMA or viceversa. This is a temporary fix. In an hour or so back to Atlantic. Now I have to keep the phone on manual time.

    Any ideas?
    02-11-2019 08:19 PM
  20. mustang7757's Avatar
    I did the update from SD and everything seems to be fine except my timezone. If I have it set to automatic time which get time from the network, it switches from Eastern -5utc to Atlantic time -4UTC. I am firmly in Eastern time and nowhere near a timezone change. Sometimes the phone will stay in Eastern for a few hours and the switches to Atlantic. If I reboot time zone is corrected but in an hour or so switches to Atlantic. Time zone will correct if I switch from Global network to LTE/CDMA or viceversa. This is a temporary fix. In an hour or so back to Atlantic. Now I have to keep the phone on manual time.

    Any ideas?
    Eventually it will tell there's a update for time zone and prompt you to restart , just not sure how long it takes before you receive that notification.
    jimd1050 likes this.
    02-11-2019 08:27 PM
  21. JamesRussell01's Avatar
    Icey wants to know how everyone is enjoying the new PIE update?

    XDA Dev
    Icey
    What's the latest you have heard with regard to the pie drop from big red Icey? We still looking at the end of the month?
    02-11-2019 08:37 PM
  22. hooligan03's Avatar
    Did you do the sd card pie update also?
    Yeah. I did the SDcard update last friday.
    02-11-2019 08:38 PM
  23. jhimmel's Avatar
    Probably the battery optimization. Some apps shouldn't be put to sleep.
    I turned off Battery Optimization for the app and and cleared cache and data and now it's working again. Not sure which actually fixed it as I didn't test inbetween each setting change though.
    mustang7757 likes this.
    02-11-2019 08:57 PM
  24. mustang7757's Avatar
    Probably the battery optimization. Some apps shouldn't be put to sleep.
    I agree, I mentioned this in another thread.
    02-11-2019 09:32 PM
  25. ansa82's Avatar
    What's the latest you have heard with regard to the pie drop from big red Icey? We still looking at the end of the month?
    I asked on Twitter and Verizon claims it's up to Samsung and if I wanted more info to contact Samsung 🤦*♀️🤦*♀️🤦*♀️
    02-12-2019 07:50 AM
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