1. GalaxyTech's Avatar
    I have a Samsung Galaxy Note 9 and I have recently updated to Android Pie. I noticed that the camera app now has video on it's own tab. When this changed, it removed the pro function for video because in Android Oero for this phone, the video button AND the stills were in the same place. I contacted Samsung support and they couldn't help me with this issue. It literally says in the Pro camera mode setting "Take control of your videos", but no video function is seen on there, ironic. Is anyone else with a Galaxy phone having this issue? Thanks!
    02-08-2019 09:26 AM
  2. B. Diddy's Avatar
    I moved this from the General Help forum to the Note9 forum for more specific traffic.
    02-08-2019 02:29 PM
  3. mustang7757's Avatar
    I have a Samsung Galaxy Note 9 and I have recently updated to Android Pie. I noticed that the camera app now has video on it's own tab. When this changed, it removed the pro function for video because in Android Oero for this phone, the video button AND the stills were in the same place. I contacted Samsung support and they couldn't help me with this issue. It literally says in the Pro camera mode setting "Take control of your videos", but no video function is seen on there, ironic. Is anyone else with a Galaxy phone having this issue? Thanks!
    Would try force close it and see if camera gets back up and running
    02-08-2019 02:41 PM
  4. GalaxyTech's Avatar
    Would try force close it and see if camera gets back up and running
    Oh yeah, the camera runs fine. One of my issues is that I can't manually change the focus and ISO for video, only for still images. I just now forced closed and cleared cache and data. I still don't see an option for pro video capture, only auto.
    02-08-2019 03:32 PM
  5. mustang7757's Avatar
    Oh yeah, the camera runs fine. One of my issues is that I can't manually change the focus and ISO for video, only for still images. I just now forced closed and cleared cache and data. I still don't see an option for pro video capture, only auto.
    Gotcha , what else have your tried? Rebooting phone? Safe mode?
    02-08-2019 04:02 PM
  6. Liljoe83's Avatar
    Mine still has it
    02-08-2019 09:15 PM
  7. GalaxyTech's Avatar
    Mine still has it
    Can you show me please, all I have is the picture mode. I will attach a screenshot of what I am seeing.

    Edit: Link
    http://prnt.sc/mio6pl
    02-08-2019 11:09 PM
  8. GalaxyTech's Avatar
    And for video there is no way to change the iso or manually change the focus.

    http://prnt.sc/mio7i6
    02-08-2019 11:24 PM
  9. strikeIII's Avatar
    And for video there is no way to change the iso or manually change the focus.

    http://prnt.sc/mio7i6
    I didn't really use pro mode for video but yeah they did change that.
    02-09-2019 08:25 AM
  10. Gary02468's Avatar
    Apparently this change was noticed at least a month ago: https://www.sammobile.com/2019/01/10...ording-missing
    OJsakila and GalaxyTech like this.
    02-09-2019 05:15 PM
  11. GalaxyTech's Avatar
    Apparently this change was noticed at least a month ago: https://www.sammobile.com/2019/01/10...ording-missing
    Nice find Gary, guess this is a known issue. Suprised I haven't come across this article before. I guess I will either find a way to flash firmware or use a third party app. Filmic Pro is a fairly good camera app and does a fair amount of pro functions, only downside is it can't do over 30fps and is pricey. But an apk version is easily obtainable. I guess I will wait until another update comes out. Thanks guys!
    02-09-2019 11:59 PM
  12. Gary02468's Avatar
    Shouldn't it be possible to get an apk for a pre-Pie version of the Samsung Camera app that still has pro-mode for video? Or would that be incompatible with Pie?
    02-10-2019 09:36 AM
  13. Fred98TJ's Avatar
    Nice find Gary, guess this is a known issue. Suprised I haven't come across this article before. I guess I will either find a way to flash firmware or use a third party app. Filmic Pro is a fairly good camera app and does a fair amount of pro functions, only downside is it can't do over 30fps and is pricey. But an apk version is easily obtainable. I guess I will wait until another update comes out. Thanks guys!
    I use FiLMic Pro (not on a Note 9) and I can get up to 240fps and up to 100mbps. It’s a great app for those who do videos (maybe not so great on the Note for whatever reasons). It also allows shooting in flat gamma and log gamma which gives a lot more latitude for color grading in your processing later.
    02-10-2019 05:59 PM
  14. GalaxyTech's Avatar
    Shouldn't it be possible to get an apk for a pre-Pie version of the Samsung Camera app that still has pro-mode for video? Or would that be incompatible with Pie?
    I thought so too, but when I was talking with support a few days ago. They said the older version isn't compatable with pie unfortunately. Unless someone has a link to Samsung camera then idk.
    02-10-2019 11:31 PM
  15. Manfred Jarvis's Avatar
    I use FiLMic Pro (not on a Note 9) and I can get up to 240fps and up to 100mbps. It’s a great app for those who do videos (maybe not so great on the Note for whatever reasons). It also allows shooting in flat gamma and log gamma which gives a lot more latitude for color grading in your processing later.
    I have the same problem that video Pro is no longer an option on my older Galaxy S8 since "down grading" to pie.
    I have tried filmic pro, but it can't quickly be launched from double pressing the power button, also it does not seem to use my phones image stabilisation, so video is much more shaky compared with the stock app. All this sucks.
    04-02-2019 03:04 PM

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