09-06-2020 10:26 PM
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  1. slipknotpr's Avatar
    I think your problem is the phone case. Sometime case is too close to the Flash and when the flash trigger reflects to the lens..


    Good evening everybody. I have a Note 9 for the last 2 months. I almost never used flash in my pictures but i did it yesterday.I noticed a blue tint in the side of the pictures!! Its dissapointing as hell!! I factory reseted the phone but the problem stills there!! Any solution?? Recently updeated to Android Pie by the way.....
    02-17-2019 07:45 AM
  2. B. Diddy's Avatar
    I think your problem is the phone case. Sometime case is too close to the Flash and when the flash trigger reflects to the lens..
    Thanks for your input (and what you say is very true), but the OP has already stated that there is no case on the phone.
    pizza_pablo likes this.
    02-17-2019 04:01 PM
  3. Jorge Eduardo Manrique Herrera's Avatar
    The issue is related to the glass that covers the flash along with the camera. Lights reflects so badly that ruins the pics. When the object is close or the lights of the surroundings are high, the effect is minimized.
    I have this issue with my wife's N9 I gave her for Christmas. I was expecting a solid camera phone but I'm totally dissatisfied so far.
    02-22-2019 12:51 AM
  4. Jorge Eduardo Manrique Herrera's Avatar
    The issue is related to the glass that covers the flash along with the camera. Lights reflects so badly that ruins the pics. When the object is close or the lights of the surroundings are high, the effect is minimized.
    I have this issue with my wife's N9 I gave her for Christmas. I was expecting a solid camera phone but I'm totally dissatisfied so far.
    The color of my wife's mobile is white, I think this magnifies the reflection of the flash.
    02-22-2019 12:54 AM
  5. bassplayrguy's Avatar
    Have you tried without a case on the phone
    ?
    * thats from my room when it was totally dark.... Something its wrong obviously, my previous phone (S8 plus) didnt have this issue at all!!
    02-22-2019 10:16 AM
  6. Fred98TJ's Avatar
    I’m doing all caps because, obviously some can’t read here.

    THE OP HAS ALREADY STATED THAT THERE IS NOOOOOOO CASE ON THE PHONE !!!

    pizza_pablo likes this.
    02-22-2019 05:55 PM
  7. mustang7757's Avatar
    all this stuff mentioned recently has been tried and it still happens in safe mode
    PRETTY SURE NEEDS A REPLACEMENT TO CONTACT SAMSUNG
    02-22-2019 06:01 PM
  8. bassplayrguy's Avatar
    Maybe they just missed it. I would have a hard time believing someone who can't read would subscribe to a forum.
    I’m doing all caps because, obviously some can’t read here.

    THE OP HAS ALREADY STATED THAT THERE IS NOOOOOOO CASE ON THE PHONE !!!

    ������
    02-22-2019 06:48 PM
  9. B. Diddy's Avatar
    LOL, I'm tempted to edit the thread title to add the words "NO CASE!"
    02-23-2019 12:25 PM
  10. Nasir Saeedi's Avatar
    HURRAY! problem solved. As Jorge Eduardo Manrique Herrera stated the issue is related to the glass that covers the lens. It is actually the Fiber optic effect. As lights from Flash Encounters the outer surface of the cover it reflects back into the glass and received by the lens. So if the outer surface be crystal clean it would not reflect back and gets out of it. So the only thing that you have to do is to make the glass crystal clean. This can be achieved by regularly clean the glass by microfiber tissues available for cleaning the glasses. So you can enjoy your photography with Flash from now. HoweverSamsung should be notified about this problem and make separate covers for lens and the Flash from now on. You can follow me in Instagram [redacted by Mod]
    pizza_pablo likes this.
    05-28-2019 01:25 PM
  11. Mike Dee's Avatar
    LOL, I'm tempted to edit the thread title to add the words "NO CASE!"
    Just in "case"
    Rukbat, BBSeattle and pizza_pablo like this.
    05-28-2019 01:29 PM
  12. Rukbat's Avatar
    Really painful, Mike, really painful.
    05-28-2019 05:42 PM
  13. Mike Dee's Avatar
    Really painful, Mike, really painful.
    I try....I really try. Mom always told me "son....be a dentist"
    05-28-2019 11:20 PM
  14. B. Diddy's Avatar
    Just in "case"
    Well played DAD.
    05-29-2019 12:26 AM
  15. mustang7757's Avatar
    I try....I really try. Mom always told me "son....be a dentist"
    Lmfaoo
    05-29-2019 09:56 AM
  16. Rukbat's Avatar
    Your mom was right, Mike - as a comedian, you make a great dentist. It's like sitting through a root canal.
    05-29-2019 12:30 PM
  17. B. Diddy's Avatar
    mustang7757 likes this.
    05-29-2019 11:47 PM
  18. mustang7757's Avatar
    Lmfaoooo
    05-30-2019 12:01 AM
  19. BBSeattle's Avatar
    Brilliant

    Just in "case"
    05-30-2019 08:55 PM
  20. Mike Dee's Avatar
    Your mom was right, Mike - as a comedian, you make a great dentist. It's like sitting through a root canal.
    Funny you should say that....the inference to "son be dentist" is from the movie "little shop of horrors". As an aside most people I know like my humour and find me funny. I'm not here to make everyone laugh, but sometimes it helps to lighten things up a bit. It beats chasing kids off my lawn.
    05-30-2019 08:57 PM
  21. Mike Dee's Avatar
    I knew you would get the inference
    B. Diddy likes this.
    05-30-2019 09:03 PM
  22. mustang7757's Avatar
    Funny you should say that....the inference to "son be dentist" is from the movie "little shop of horrors". As an aside most people I know like my humour and find me funny. I'm not here to make everyone laugh, but sometimes it helps to lighten things up a bit. It beats chasing kids off my lawn.
    Your funny guy , and you know when to be serious. That's what I like about you Mike, maybe others dont see it but I do.
    05-30-2019 09:37 PM
  23. Mike Dee's Avatar
    Your funny guy , and you know when to be serious. That's what I like about you Mike, maybe others dont see it but I do.
    Thanks for the vote of confidence, but I don't want to take thread off topic.
    05-30-2019 09:38 PM
  24. mustang7757's Avatar
    Thanks for the vote of confidence, but I don't want to take thread off topic.
    Cool, but I think its solved already lol
    05-30-2019 09:40 PM
  25. rojy mathew's Avatar
    Hi savvas,

    Did you find a solution ?

    Im also facing same problem..if thers not a software fix i could go to service.
    07-10-2019 12:49 PM
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