1. kgilbertsen's Avatar
    Apologies if this is known already - I can't find any threads on it...

    Since doing the manual update to One UI on my Verizon Note 9, the Samsung + app will not launch. Screen blanks for a couple seconds and then back to my apps page.

    Not a huge deal I guess, as most everything else seems to be working fine so far since updating. Had to uninstall/reinstall a few apps that suddenly wouldn't allow fingerprint access, but otherwise OK...
    02-23-2019 08:08 AM
  2. mustang7757's Avatar
    Apologies if this is known already - I can't find any threads on it...

    Since doing the manual update to One UI on my Verizon Note 9, the Samsung + app will not launch. Screen blanks for a couple seconds and then back to my apps page.

    Not a huge deal I guess, as most everything else seems to be working fine so far since updating. Had to uninstall/reinstall a few apps that suddenly wouldn't allow fingerprint access, but otherwise OK...
    Uninstall the app and reinstall
    cwbcpa likes this.
    02-23-2019 08:15 AM
  3. kgilbertsen's Avatar
    Uninstall the app and reinstall
    Ah, thanks. I often forget that simple fix that works most of the time! It worked.

    And thanks for the support you offer in general on the forum. You gave this old guy the confidence to do the manual update instead of waiting on Verizon to get around to it.
    cwbcpa, mustang7757 and p5200 like this.
    02-23-2019 08:43 AM
  4. cwbcpa's Avatar
    Uninstall the app and reinstall
    Ah, thanks. I often forget that simple fix that works most of the time! It worked.

    And thanks for the support you offer in general on the forum. You gave this old guy the confidence to do the manual update instead of waiting on Verizon to get around to it.
    I agree. Mustang is a great asset to this community. I am enjoying One UI now because of his support in the forum. Thanks!
    mustang7757 and p5200 like this.
    02-23-2019 09:09 AM
  5. mustang7757's Avatar
    I agree. Mustang is a great asset to this community. I am enjoying One UI now because of his support in the forum. Thanks!
    Thank you , my pleasure
    02-23-2019 09:17 AM
  6. mustang7757's Avatar
    Ah, thanks. I often forget that simple fix that works most of the time! It worked.

    And thanks for the support you offer in general on the forum. You gave this old guy the confidence to do the manual update instead of waiting on Verizon to get around to it.
    Thank you , I'm happy to hear that ..
    02-23-2019 09:58 AM
  7. skatergirl's Avatar
    Mustang is AWESOME out here.
    mustang7757 and p5200 like this.
    02-23-2019 11:41 AM
  8. mustang7757's Avatar
    Mustang is AWESOME out here.
    Thank you !!
    02-23-2019 12:35 PM

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