1. kgeier82's Avatar
    Anyone have any idea what this is? Samsung received my device last weekend and it is in transit back to me now
    Jewels81 likes this.
    03-02-2019 04:05 PM
  2. robinhelenehebert's Avatar
    I heard some folks had that...it was the module heat doing that
    Jewels81 likes this.
    03-02-2019 04:15 PM
  3. Jewels81's Avatar
    Anyone have any idea what this is? Samsung received my device last weekend and it is in transit back to me now from repair.

    This ironically happened 2 days after i ordered a s10+ with a N9 trade-in....odd.
    Oh my goodness.....that was what was wrong with my note9. I used Verizon warranty. They shipped me a replacement and I got it this past Monday and I shipped bad one back to Verizon. That was so annoying lol. It was getting even worse when I sent it back. I did the warranty exchange in store and the Verizon reps looked at it and said they had no clue and never seen it. They just called it some kind of burn in.
    kevinpleasants likes this.
    03-02-2019 05:09 PM
  4. kgeier82's Avatar
    Yea IDK really what it is but it has taken Samsung's system a while to keep me updated on the repair. they got it Monday and I didn't receive an update until Saturday. We assumed they replaced the phone with a refurb because any screen replacement would mean the water proofing is in jeopardy.

    Good to see others with this issue, but man, what a weird coincidence on timing here.
    Jewels81 and kevinpleasants like this.
    03-03-2019 07:56 AM
  5. kgeier82's Avatar
    update.

    got phone back from samsung. they changed the problem statement to "wouldnt charge." Never had that issue. They didnt touch the screen. Highly frustrated with their "support." UNREAL.
    03-07-2019 07:19 PM
  6. Mike Dee's Avatar
    update.

    got phone back from samsung. they changed the problem statement to "wouldnt charge." Never had that issue. They didnt touch the screen. Highly frustrated with their "support." UNREAL.
    That is terrible. So you got it back exactly the way you sent it?
    03-07-2019 07:27 PM
  7. kgeier82's Avatar
    That is terrible. So you got it back exactly the way you sent it?
    Yes. Samsung made it right finally.
    03-07-2019 07:29 PM
  8. rsmin's Avatar
    Huge thread on xda forums about this.

    https://forum.xda-developers.com/sho....php?t=3867631
    03-08-2019 10:36 AM

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