1. LowDUB's Avatar
    I updated my phone yesterday to pie and now I can't send text msgs when I'm on wifi. If I turn it off it will work fine. It will even work for a few mins after turning wifi back on. Has anyone else encountered this issue? I have factory reset my phone, cleared app data and wiped cache. Any help would be appreciated
    03-14-2019 01:02 PM
  2. LowDUB's Avatar
    I have been messing around some more. if I use the Verizon msg app. I can send texts just fine. but If i use the stock or textra app it will not work.
    03-14-2019 05:23 PM
  3. Connert's Avatar
    Very strange. I'm on Verizon, side loaded CSB3 about two weeks ago and haven't had this issue. I'm using the stock Samsung texting app.

    Have you tried the standard "clear cache partition"?
    03-14-2019 07:07 PM
  4. skatergirl's Avatar
    Maybe email Textra support. Someone there might have a solution for you. I use Textra and they are pretty helpful.
    03-14-2019 11:04 PM
  5. trucksmoveamerica#AC's Avatar
    Yes, email textra, they will respond and help. Usually responds fairly quick.
    03-15-2019 07:58 AM
  6. LowDUB's Avatar
    I have cleared the app cache, factory reset, anything I could think of.
    03-15-2019 09:19 AM
  7. skatergirl's Avatar
    I have cleared the app cache, factory reset, anything I could think of.
    Did you email Textra?
    03-15-2019 01:39 PM
  8. Big EL's Avatar
    I updated my phone yesterday to pie and now I can't send text msgs when I'm on wifi. If I turn it off it will work fine. It will even work for a few mins after turning wifi back on. Has anyone else encountered this issue? I have factory reset my phone, cleared app data and wiped cache. Any help would be appreciated
    I am having the same exact issue!! Cut wifi off, my 4G LTE lights up and sends texts. Cut WiFi back on, arrows under 4G LTE don't light up or move and message will not send
    04-10-2019 01:35 PM
  9. dsgerman's Avatar
    Same problem here except texts do not send on work network. No problems home WiFi. Also get sd error saving an xls file(missing file...dvztmp......) at storage.....
    04-12-2019 10:27 PM
  10. LowDUB's Avatar
    yeah I can text fine at home on wifi but at work I cannot. I got with out IT guy and he switched networks for me and still doesn't work. I can receive texts fine but can send. something changed with the update and now it won't text on work wifi
    05-08-2019 11:46 AM
  11. mclarryjr's Avatar
    I've had issues with Bluetooth a few times and resetting the network settings has fixed my problems you might want to try that since it's for all network settings.

    General management>reset>reset network settings
    05-08-2019 01:55 PM

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