1. ranger85's Avatar
    Has anyone had problems with Play store since the May security update. All of a sudden I can no longer open it on my phone. If I go to apps and remove all updates then it works till all the updates are replaced. It also freezes if it does open and then I get a notification that play store has stopped responding. Anyone else have this occurring? Any solutions?
    06-11-2019 06:22 AM
  2. J_appoll's Avatar
    The problem I had after the May security update was apps not loading/taking long to load,I couldn't download apps or update existing ones...It was quite frustrating tbh..I cleared cache and data, unistalled updates to the play store but was still facing the same problem... I booted in safe mode then updated playstore and everything worked perfectly
    06-11-2019 07:54 AM
  3. ranger85's Avatar
    That didn't work any other ideas
    06-17-2019 05:17 AM
  4. B. Diddy's Avatar
    Did you also try wiping the cache partition? https://support.t-mobile.com/docs/DOC-38222
    06-18-2019 10:22 PM
  5. ranger85's Avatar
    Did you also try wiping the cache partition? https://support.t-mobile.com/docs/DOC-38222
    Yes I did that as well. Finally gave up and did a hard reset, which appeared to be the fix but days later I am back to the same situation with Play store now just not loading or if it loads it freezes. I am ready to pull my hair out.
    06-20-2019 01:18 AM
  6. B. Diddy's Avatar
    It might be some incompatibility between the latest Play Store update and the May security patch. Send feedback to Google and to Samsung about it.
    06-20-2019 01:47 AM
  7. mustang7757's Avatar
    Yes I did that as well. Finally gave up and did a hard reset, which appeared to be the fix but days later I am back to the same situation with Play store now just not loading or if it loads it freezes. I am ready to pull my hair out.
    Try also play services uninstall update clear cache and force stops , if that don't work try deleting your Google account from the phone and putting it back in .
    06-20-2019 10:14 AM
  8. ranger85's Avatar
    Okay will do
    Try also play services uninstall update clear cache and force stops , if that don't work try deleting your Google account from the phone and putting it back in .
    mustang7757 likes this.
    06-20-2019 10:17 AM

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