1. osbourne one-nil's Avatar
    I put my phone down this evening to make a cup of tea and all was well. I picked it up 5 minutes later and there were two clusters of very bright pixels towards the bottom of the screen. Any idea what's going on? I've not dropped and nothing has fallen into it.

    It's quite tricky to photograph but I hope the attached illustrates the problem. The screen still appears to be functioning fine.

    Thank you!
    Attached Thumbnails Eeek...what's happened to my screen?!-received_625652847948956.jpg  
    06-17-2019 04:26 PM
  2. adegbenroagoro's Avatar
    I put my phone down this evening to make a cup of tea and all was well. I picked it up 5 minutes later and there were two clusters of very bright pixels towards the bottom of the screen. Any idea what's going on? I've not dropped and nothing has fallen into it.

    It's quite tricky to photograph but I hope the attached illustrates the problem. The screen still appears to be functioning fine.

    Thank you!
    I think you may have "stuck" pixels. Check out this article.

    https://www.google.com/url?sa=t&sour...KUo6sD&ampcf=1
    kct1975 likes this.
    06-17-2019 04:56 PM
  3. adegbenroagoro's Avatar
    I noticed in the article that he recommends you actually changing the screen if you still have a valid warranty. Which definitely applies to you.
    kct1975 likes this.
    06-17-2019 05:02 PM
  4. B. Diddy's Avatar
    Yes, I agree -- that defect might start spreading, in which case the phone may become unusable. Make sure you backup or sync all of your important data now, before the screen gets any worse.
    H3aTeRzz and kct1975 like this.
    06-17-2019 06:18 PM
  5. osbourne one-nil's Avatar
    Thanks all. Luckily I have insurance that will cover this. In fact, the handset was provided by them after I cracked the previous phone's screen. Maybe it's a refurb? Who knows!
    B. Diddy and kct1975 like this.
    06-18-2019 02:16 AM

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