1. H3aTeRzz's Avatar
    Since updating to one UI, I can no longer access recovery to wipe Cache Partition. Holding down, bixby, power and up volume only restarts phone over and over?? Anyone else? Note 9 att.
    06-17-2019 08:39 PM
  2. chanchan05's Avatar
    Because you're doing it wrong. It's just 3 buttons. Vol up, bixby, and power.
    jimd1050 likes this.
    06-17-2019 09:20 PM
  3. hooligan03's Avatar
    I havent had this issue. I always power off and once powered off then I press and keep all 3 of those buttons held in until I get the blue screen. That doesn't work for you at all?
    H3aTeRzz likes this.
    06-17-2019 09:21 PM
  4. H3aTeRzz's Avatar
    Um that's what I said I was doing, but it's not working. I've done this many times, it's just not working.
    Because you're doing it wrong. It's just 3 buttons. Vol up, bixby, and power.
    06-17-2019 09:44 PM
  5. H3aTeRzz's Avatar
    Yup... that's what I'm doing, just not working.
    I havent had this issue. I always power off and once powered off then I press and keep all 3 of those buttons held in until I get the blue screen. That doesn't work for you at all?
    06-17-2019 09:45 PM
  6. H3aTeRzz's Avatar
    Have you tried since updating to One UI?
    I havent had this issue. I always power off and once powered off then I press and keep all 3 of those buttons held in until I get the blue screen. That doesn't work for you at all?
    06-17-2019 09:47 PM
  7. mustang7757's Avatar
    Have you tried since updating to One UI?
    I'm on Att and can get into recovery
    Now when you try to go in recovery , you select restart the device and as it powers off before it goes back on the screen your holding power,vol up,bixy same time and not releasing until you get to that blue Android menu , as sometimes you may think your holding all 3 buttons but are not just to make sure double check .
    H3aTeRzz and jimd1050 like this.
    06-17-2019 10:38 PM
  8. chanchan05's Avatar
    Um that's what I said I was doing, but it's not working. I've done this many times, it's just not working.
    The way you wrote it with the comma after down, it made me think you were also pressing volume down.
    H3aTeRzz, jimd1050 and pizza_pablo like this.
    06-17-2019 10:43 PM
  9. H3aTeRzz's Avatar
    Oh. Lol. Yeah I'm confident I'm doing it the right way. I'll prolly do a factory reset anyway, I normally do after major upgrade. Thanks all!
    The way you wrote it with the comma after down, it made me think you were also pressing volume down.
    mustang7757 likes this.
    06-17-2019 11:17 PM
  10. mustang7757's Avatar
    Oh. Lol. Yeah I'm confident I'm doing it the right way. I'll prolly do a factory reset anyway, I normally do after major upgrade. Thanks all!
    Ok , let us know how you make out after factory reset .
    jimd1050 likes this.
    06-17-2019 11:22 PM
  11. H3aTeRzz's Avatar
    Working like a charm after reset. Thanks for all the help guys!!
    Ok , let us know how you make out after factory reset .
    mustang7757 likes this.
    06-18-2019 09:05 PM
  12. mustang7757's Avatar
    Glad to hear it
    Working like a charm after reset. Thanks for all the help guys!!
    06-18-2019 09:05 PM

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