06-23-2019 08:49 PM
40 12
tools
  1. russ351's Avatar
    Just got the Verizon May update yesterday. Now all of the sudden my camera is blurry. Auto, pro, zoom. All settings except selfie camera.
    Restarted phone. Did not do a factory reset. Worked fine the day before update. Not happy.
    06-22-2019 08:32 AM
  2. mustang7757's Avatar
    Just got the Verizon May update yesterday. Now all of the sudden my camera is blurry. Auto, pro, zoom. All settings except selfie camera.

    Restarted phone. Did not do a factory reset. Worked fine the day before update. Not happy.
    Can try few things , first long press the camera icon >tap info>clear data,cache,force stop and see if this corrects it.
    06-22-2019 08:44 AM
  3. russ351's Avatar
    Tried it. No luck. Also cleaned the lens/glass.
    Can try few things , first long press the camera icon >tap info>clear data,cache,force stop and see if this corrects it.
    06-22-2019 09:25 AM
  4. mustang7757's Avatar
    Tried it. No luck. Also cleaned the lens/glass.
    Have you tried to clear cache in recovery?
    06-22-2019 09:26 AM
  5. russ351's Avatar
    Just tried it. Still no luck.
    Have you tried to clear cache in recovery?
    06-22-2019 09:35 AM
  6. mustang7757's Avatar
    Just tried it. Still no luck.
    I hate to tell this last option , which is factory reset , if still don't work then warranty from Samsung.
    06-22-2019 09:37 AM
  7. russ351's Avatar
    That's what I thought. I'll do the factory reset and let you know. Thanks for the help.
    I hate to tell this last option , which is factory reset , if still don't work then warranty from Samsung.
    mustang7757 likes this.
    06-22-2019 09:42 AM
  8. mustang7757's Avatar
    That's what I thought. I'll do the factory reset and let you know. Thanks for the help.
    Ok , hopefully that solves the camera issue.
    06-22-2019 09:43 AM
  9. Mike Dee's Avatar
    Just got the Verizon May update yesterday. Now all of the sudden my camera is blurry. Auto, pro, zoom. All settings except selfie camera.
    Restarted phone. Did not do a factory reset. Worked fine the day before update. Not happy.
    Is it the May or June update?
    06-22-2019 12:50 PM
  10. Rukbat's Avatar
    Samsung released an update labeled May - in June. Typical of them - they seem to wait a few months, then combine all the changes and issue a single update covering them all. There's no real correspondence between the time the update comes out and the date the update shows once it's installed. So both threads are about the update labeled May and sent out in June.
    06-22-2019 01:11 PM
  11. Ruben Ocasio's Avatar
    Is it the May or June update?
    It's May lol.
    06-22-2019 01:25 PM
  12. Mike Dee's Avatar
    Samsung released an update labeled May - in June. Typical of them - they seem to wait a few months, then combine all the changes and issue a single update covering them all. There's no real correspondence between the time the update comes out and the date the update shows once it's installed. So both threads are about the update labeled May and sent out in June.
    I think there's some confusion here as I received 2 updates in May labeled May. I have not received anything in June on Verizon.
    06-22-2019 01:30 PM
  13. Rukbat's Avatar
    I think that would indicate some confusion - on Samsung's part. Google doesn't release updates more than once a month. They couldn't just combine their patches with Google's patches? Everyone else does.
    06-22-2019 01:32 PM
  14. Mike Dee's Avatar
    06-22-2019 01:33 PM
  15. Mike Dee's Avatar
    I think that would indicate some confusion - on Samsung's part. Google doesn't release updates more than once a month. They couldn't just combine their patches with Google's patches? Everyone else does.
    I meant confusion for those receiving something in June
    06-22-2019 01:34 PM
  16. Rukbat's Avatar
    And labeled May. Both threads are referring to the update labeled May, so the question is are they both referring to the same update? Are they both the same date in May? If so, Samsung threads about updates may need the month and day.
    06-22-2019 01:36 PM
  17. Mike Dee's Avatar
    And labeled May. Both threads are referring to the update labeled May, so the question is are they both referring to the same update? Are they both the same date in May? If so, Samsung threads about updates may need the month and day.
    No they aren't they same updateVZW May Update-screenshot_20190622-143045_system-updates-ui.jpeg
    06-22-2019 01:46 PM
  18. mustang7757's Avatar
    I think you guys are getting confused

    The update May came in June, so Samsung /carrier put out may security patch plus if any enhancements with it .

    Mike you got 2
    1. is may security patch
    2. Was probably something Verizon push out
    06-22-2019 01:59 PM
  19. Rukbat's Avatar
    Security patches come from Google, so the second one may have come from Samsung. Or not. Between Samsung and the carriers, we need a phone just to keep track of the updates.
    06-22-2019 02:10 PM
  20. mustang7757's Avatar
    Security patches come from Google, so the second one may have come from Samsung. Or not. Between Samsung and the carriers, we need a phone just to keep track of the updates.
    Hahaha true
    Yes security comes from Google >Samsung >carriers
    06-22-2019 02:27 PM
  21. russ351's Avatar
    Is it the May or June update?
    It was the may update.
    06-22-2019 02:42 PM
  22. russ351's Avatar
    Ok , hopefully that solves the camera issue.
    Did the factory reset. Didn't help. Took it in to Ubreak ifix and it's getting the main camera replaced under warranty.

    I found it interesting that if I open the camera app, the focus is blurry. Then give the phone a little shake, it focuses. Close the camera app and reopen the app. It loses focus again.

    Oh well, glad it's under warranty.
    06-22-2019 02:49 PM
  23. mustang7757's Avatar
    Did the factory reset. Didn't help. Took it in to Ubreak ifix and it's getting the main camera replaced under warranty.

    I found it interesting that if I open the camera app, the focus is blurry. Then give the phone a little shake, it focuses. Close the camera app and reopen the app. It loses focus again.

    Oh well, glad it's under warranty.
    Ok, at least it's warranty, thanks for being patient and going through the steps try solve it . Good luck and enjoy it after it's fixed.
    russ351 likes this.
    06-22-2019 03:00 PM
  24. Mike Dee's Avatar
    I think you guys are getting confused

    The update May came in June, so Samsung /carrier put out may security patch plus if any enhancements with it .

    Mike you got 2
    1. is may security patch
    2. Was probably something Verizon push out
    Dont have anything from June yet....I'm not confused
    06-22-2019 03:02 PM
  25. mustang7757's Avatar
    Dont have anything from June yet....I'm not confused
    Dizzy
    06-22-2019 03:03 PM
40 12

Similar Threads

  1. Software updates restart pin required
    By Android Central Question in forum Ask a Question
    Replies: 5
    Last Post: 06-22-2019, 02:02 PM
  2. Why is my note 8 not updating?
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 06-22-2019, 07:44 AM
  3. Note 8: Lost edge screen lighting function since last update
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 06-21-2019, 06:41 PM
  4. How do i sign on to wi fi to update software already connected to wifi
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 06-21-2019, 11:30 AM
  5. Message preview not showing in header after Android Pie update!
    By Android Central Question in forum Ask a Question
    Replies: 0
    Last Post: 06-21-2019, 11:04 AM
LINK TO POST COPIED TO CLIPBOARD