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  1. fragologist's Avatar
    My music and hoopla app keeps closing unexpectedly. I keep getting this warning and have no idea how to shut off the restrictions. I keep pressing the "more" option but nothing happens.
    Attached Thumbnails restriction issue-10781.jpg  
    08-30-2019 09:33 AM
  2. mustang7757's Avatar
    Do you have data saver on or any type of power saving mode on ?
    My music and hoopla app keeps closing unexpectedly. I keep getting this warning and have no idea how to shut off the restrictions. I keep pressing the "more" option but nothing happens.
    08-30-2019 11:48 AM
  3. B. Diddy's Avatar
    For those apps, see if Restrict Background Activity is turned on: http://www.samsung.com/hk_en/support...ckground-data/
    fragologist likes this.
    08-30-2019 11:52 AM
  4. fragologist's Avatar
    No I do not.
    08-30-2019 03:18 PM
  5. B. Diddy's Avatar
    08-30-2019 03:25 PM
  6. mustang7757's Avatar
    No I do not.
    Long press that app tap info , check data and battery menu see if any restrictions on there?
    fragologist likes this.
    08-30-2019 03:29 PM
  7. fragologist's Avatar
    Long press that app tap info , check data and battery menu see if any restrictions on there?
    That fixed it... thanks!
    mustang7757 and B. Diddy like this.
    09-01-2019 08:27 AM
  8. mustang7757's Avatar
    That fixed it... thanks!
    Your welcome!
    09-01-2019 11:29 AM

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