Google app update kills app and Assistant

[pizza_pablo]

Last night I got an update to the Google app.
Right after it installed, Google would not open. Assistant will not open and the Google feed but pressing the home button will not open.
I've cleared cache in the Google app and rebooted, no joy.
I cleared data on the Google app, Google Play Services app and Google Play Store app and rebooted, no joy?
I've sent into phone recovery and cleared cache partition a couple times along the way.
No joy.

I realize that I'm on my way to the dreaded factory reset, but what caused this?

I'm hoping for another update to the Google app for a fix, before I resort to the dreaded FR.

I was able to download and use the Google Go "light" app.

Any ideas?

 

[mustang7757]

Last night I got an update to the Google app.
Right after it installed, Google would not open. Assistant will not open and the Google feed but pressing the home button will not open.
I've cleared cache in the Google app and rebooted, no joy.
I cleared data on the Google app, Google Play Services app and Google Play Store app and rebooted, no joy?
I've sent into phone recovery and cleared cache partition a couple times along the way.
No joy.

I realize that I'm on my way to the dreaded factory reset, but what caused this?

I'm hoping for another update to the Google app for a fix, before I resort to the dreaded FR.

I was able to download and use the Google Go "light" app.

Any ideas? View attachment 311102

Hello my friend , you might want to uninstall the update to Google app and don't update it .

 

[pizza_pablo]

Hello my friend , you might want to uninstall the update to Google app and don't update it .

Hey Buddy!
I'm pretty sure I did that, but it won't hurt to try again.
I enrolled in the beta app, in hopes that one would be different and work, but it hasn't.
Here I go....

 

[mustang7757]

Hey Buddy!
I'm pretty sure I did that, but it won't hurt to try again.
I enrolled in the beta app, in hopes that one would be different and work, but it hasn't.
Here I go....

Cool let me know

 

[pizza_pablo]

Cool let me know

Ugh...
Cannot find how to uninstall the beta version of Google app.
I disenrolled and hit the uninstall button. Maybe I have to wait a bit.

 

[pizza_pablo]

When I select the DISABLE button, I don't get the usual message about removing updates.
I've selected it and rebooted and enabled.
No joy.

 

[mustang7757]

On my Note 10+
3 dots upper right corner after long press the Google app and tap info

 

[pizza_pablo]

On my Note 10+
3 dots upper right corner after long press the Google app and tap infoView attachment 311106

That was a great tip, as I was so wrapped around the axel, I couldn't see and didn't recall that there is a three dot menu on that page. I thought surely that would fix it and I would avoid the dreaded FR.
I did it and rebooted and I was able to open a blank Google search page, from the Pixel Pill shortcut only. Entering a search or opening figure from any other method led to the same popup about GOOGLE KEEPS STOPPING.

The Google app page in the Play Store shows that the beta is still installed.

 

[pizza_pablo]

Under the beta tab in My Apps, the Google app is not listed.
How can I uninstall the beta if I cannot find it on my list?

 

[mustang7757]

You probably have to update it then check again

Under the beta tab in My Apps, the Google app is not listed.
How can I uninstall the beta if I cannot find it on my list? View attachment 311116

 

[pizza_pablo]

Alright, I'll give it a whirl.

 

[mustang7757]

Alright, I'll give it a whirl.

Ok lol

 

[pizza_pablo]

Ok lol

Yes, I had to update it, in order to get rid of the beta. Then I removed the updates, rebooted and same results.

 

[pizza_pablo]

And now I've updated the Google app, rebooted and still no joy.
I'd much rather figure out what the conflict is, than factory reset?
It's boggling.

 

[mustang7757]

And now I've updated the Google app, rebooted and still no joy.
I'd much rather figure out what the conflict is, than factory reset?
It's boggling.

Yeah something going on ..

 

[pizza_pablo]

Yeah something going on ..

Thanks for the help, dude!
I don't have time to factory reset right now, so I'll leave it and hopefully something will change with an update.
I've sent feedback to Google, several times, when the app crashes.
Otherwise, I'll factory reset tonight or tomorrow.
Peace!

 

[mustang7757]

Thanks for the help, dude!
I don't have time to factory reset right now, so I'll leave it and hopefully something will change with an update.
I've sent feedback to Google, several times, when the app crashes.
Otherwise, I'll factory reset tonight or tomorrow.
Peace!

Your welcome, anytime!
If you can wait it out maybe for update ,I don't think should do face reset yet.

 

[pizza_pablo]

Your welcome, anytime!
If you can wait it out maybe for update ,I don't think should do face reset yet.

Yeah, I'm really only missing the Google girl doing stuff for me

 

[pizza_pablo]

Your welcome, anytime!
If you can wait it out maybe for update ,I don't think should do face reset yet.

I always forget to try the SAFE MODE.
Anyways, the Google app works in safe mode.
I guess that I should uninstall recently added apps one at a time, until it works or what?

 

[mustang7757]

I always forget to try the SAFE MODE.
Anyways, the Google app works in safe mode.
I guess that I should uninstall recently added apps one at a time, until it works or what?

Yeah try that for sure