Did you get a replacement? I had to get a refurb. Verizon refused to send a new one since phone was just about a year old. Thankfully no screen issues on replacement yet. Btw ive seen a few posts on reddit about this same issue. Not very widespread but it does happen.
They offered me the refurbishment one, I declined. To me this is not an even exchange. I'm getting nowhere at this point with this issue. Samsung won't do anything either, well they offered to repair it but I don't trust having it being taken apart. I've read bad reviews of Ubreakifix and Samsung's third party mail in shop crack the back glass of the phone and dinged up the aluminium frame. Wish I had gone with the Note 10 plus instead. This is B.S.