1. Noted Nine's Avatar
    Been on Android 10 since January, but after that rather prompt major version update, didn't get any further/ security updates, although I checked regularly. Listed I was still on the December patch, but apparently up to date.
    Fast forward to yesterday, checked again, and finally saw the February patch was available (which curiously obviously bypasses January), but promptly tried downloading.
    Many many times. No luck.
    Keep getting the same error message.
    Never had this issue before, and rather frustratingly, I can't seem to find a fix online.

    Anyone else faced this problem, or know a fix?
    A solution would be greatly appreciated.

    My phone: Dual Sim Free, Exynos, 128/ 6 GB
    Attached Thumbnails February 2020 Update Download Error-screenshot_20200222-032013_software-update.jpg   February 2020 Update Download Error-screenshot_20200222-032025_software-update.jpg  
    02-21-2020 08:52 PM
  2. adegbenroagoro's Avatar
    I downloaded this same security patch 3 days ago. Same dual SIM, Exynos 128 GB ROM and 6 GB RAM phone. Absolutely no problems.
    02-22-2020 06:25 AM
  3. Noted Nine's Avatar
    I downloaded this same security patch 3 days ago. Same dual SIM, Exynos 128 GB ROM and 6 GB RAM phone. Absolutely no problems.
    Great. For you I mean.
    Obviously, wanted help as that hasn't been my experience, and thought I'd get feedback on what I might try to sort it out, without the stress of physically heading to Samsung.
    But as I said, great news your update got through okay,.
    In truth, still reading through your post trying to identify the part which offers help with this. Though, as it seems we are in the same region with identically speced devices, probably safe to say the problem is with my device. Maybe you thought knowing that much, 'helps'?
    Makes me feel all gooey and warm inside.
    Thanks anyway.
    02-23-2020 12:25 AM
  4. v65rider's Avatar
    Great. For you I mean.
    Obviously, wanted help as that hasn't been my experience, and thought I'd get feedback on what I might try to sort it out, without the stress of physically heading to Samsung.
    But as I said, great news your update got through okay,.
    In truth, still reading through your post trying to identify the part which offers help with this. Though, as it seems we are in the same region with identically speced devices, probably safe to say the problem is with my device. Maybe you thought knowing that much, 'helps'?
    Makes me feel all gooey and warm inside.
    Thanks anyway.
    Nice condescending attitude. I too had no issues downloading and installing the February security patch, however my phone is not a dual SIM but it is the unlocked Samsung 512gb Note 9.

    Since it appears you want to be spoon fed, Google yields many instances of other folks with this similar problem. Despite this one solution being for the S9, it appears the solution should work for any Samsung phone.

    https://thedroidguy.com/how-to-fix-s...on-1097987/amp

    You're welcome.
    Angmoe likes this.
    02-23-2020 04:58 AM
  5. Noted Nine's Avatar
    Quick update: Issue resolved

    Called regional Samsung customer service centre and a soft reset was suggested.
    Once done, gremlin banished, update came through and installed properly. All's good.
    Hopefully THIS is of actual help to anyone who might have similar issues on their device.
    02-23-2020 05:37 AM
  6. Noted Nine's Avatar
    Nice condescending attitude. I too had no issues downloading and installing the February security patch, however my phone is not a dual SIM but it is the unlocked Samsung 512gb Note 9.

    Since it appears you want to be spoon fed, Google yields many instances of other folks with this similar problem. Despite this one solution being for the S9, it appears the solution should work for any Samsung phone.

    https://thedroidguy.com/how-to-fix-s...on-1097987/amp

    You're welcome.
    LOL.
    Spoon fed?
    Seriously?

    My apparently "condescending attitude" comes from the fact that the post I replied to had nothing to do with actually offering any help.
    If you bothered to read my original post, that's all I was looking for.
    Quite obviously if I could see the update was available, but could do nothing to download it, then the issue was clearly frustrating.
    And really, Google?
    Never heard of the thing. You ask for a lift, and ten cabs arrive all at once.
    Who'd have thought one could have looked that up first, before coming to a forum, where Note 9 owners usually provide help and suggestions to each other without being accused of being spoon fed. Go figure!
    I would ask you to weigh your presumptions before making them.
    Thank you for the spoon anyway.
    As I've already stated, I've already been 'fed' by Samsung.
    Note to self: Forums not for help, er sorry, spoon feeding.
    02-23-2020 05:53 AM
  7. v65rider's Avatar
    Whatever. Had you bothered to read the info in the link I "helpfully" posted, you would've seen this. What a concept. And you still needed to contact Samsung? Guess our word isn't good enough for you. I'll be sure to ignore any future posts from you.
    02-23-2020 07:09 AM
  8. Noted Nine's Avatar
    Whatever. Had you bothered to read the info in the link I "helpfully" posted, you would've seen this. What a concept. And you still needed to contact Samsung? Guess our word isn't good enough for you. I'll be sure to ignore any future posts from you.[IMG=540x739]https://uploads.tapatalk-cdn.com/20200223/b09b4a6f29edd3d6c715024bbd91e67c.jpg[/url]
    We're already in "whatever" territory?
    Tut tut.
    Careful now, we don't want to turn all condescending now, do we?

    Had YOU bothered to read, you'll realise I had already gotten help from Samsung, BEFORE you 'offered' your wee bit of patronising 'help'.
    Unlike you, I have no problems reviewing things before going off on them, and yes, yet again, I thank you for at least trying to be helpful. This I mean sincerely.

    Just the rest which came with it, that leaves a bit of an aftertaste...
    02-23-2020 07:34 AM
  9. adegbenroagoro's Avatar
    It's all good. Some other members will still learn something from this thread. I definitely did 🙂
    kixfan likes this.
    02-24-2020 11:32 AM

Similar Threads

  1. Lost an alarm with update to Android 10 Verizon
    By skatergirl in forum Samsung Galaxy Note 9
    Replies: 2
    Last Post: 02-24-2020, 07:20 PM
  2. Android 10 update screws Android Auto
    By brentj in forum Samsung Galaxy S9 & S9+
    Replies: 1
    Last Post: 02-22-2020, 12:24 AM
  3. Does 3rd Party apk affects on Google Playstore updates?
    By Android Central Question in forum WhatsApp for Android
    Replies: 3
    Last Post: 02-21-2020, 08:26 AM
  4. Update Unsuccessful Error Code 410
    By andonakis in forum Samsung Galaxy Note 9
    Replies: 11
    Last Post: 02-20-2020, 10:31 PM
  5. Does 3rd Party apk affects on Google Playstore updates?
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 02-20-2020, 09:33 PM
LINK TO POST COPIED TO CLIPBOARD