Save big + get 3 months free! Sign up for ExpressVPN today

  1. boriqua2000's Avatar
    I have an issue with my note edge screen dimming and couldn't figure out why it was doing it. Now i know why. It seems that the sensor at the top is locked in semi auto mode at all times. If you go from a bright room to a dark one your screen will slightly dim as if you have the auto brightness checked. I took my phone to the Samsung store and they tried to fix it but couldn't. They said that there might me an update to fix this issue but right now there's nothing they can do. To check if your phone has this problem just go to a bright room and cover the proximity sensor with your hand and you will see your screen dim. It shouldn't do that. All my settings are set so the screen stays bright but this phone is defective.
    12-16-2014 12:58 AM
  2. oditius's Avatar
    Mine doesn't change, only does when I am in auto mode. Tell them to take out another new phone to see if it is the same, might be just your phone. Have them replace it if it isn't the same.

    Sent from my Samsung Note Edge using Tapatalk
    12-16-2014 05:23 AM
  3. vasekvi's Avatar
    Mine only changes in auto mode also. I have not noticed anything about the edge screen dimming incorrectly. But I will keep an eye on it and report back.

    Sent from my Samsung GALAXY Note Edge on AT&T
    12-16-2014 08:27 PM
  4. boriqua2000's Avatar
    This a email that i got from Samsung saying that all note edges do the same thing
    Attached Thumbnails Note Edge Sensor Is Defective-1418989032782.jpg  
    12-19-2014 05:38 AM

Similar Threads

  1. Is there a best way to charge your battery??
    By pawprints86 in forum General Help and How To
    Replies: 12
    Last Post: 06-22-2015, 06:08 AM
  2. How to connect an XLR mic to Galaxy Note 10.1?
    By voxangelorum in forum Samsung Galaxy Note 10.1
    Replies: 2
    Last Post: 12-23-2014, 10:37 AM
  3. Replies: 1
    Last Post: 12-16-2014, 09:44 AM
  4. Samsung Galaxy Note 4 vs. Google Nexus 6
    By connecticut472 in forum Samsung Galaxy Note 4
    Replies: 3
    Last Post: 12-16-2014, 03:39 AM
  5. Anyone know why OTA is preferred method for 21.44.8?
    By Johnny Fever in forum Motorola Droid Turbo
    Replies: 1
    Last Post: 12-15-2014, 11:41 PM