09-14-2015 02:52 AM
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  1. Dharmesh Makani's Avatar
    Dharmesh Makani
    I'm trying to get some songs from my computer to my music library on my Galaxy Note Edge but when I connect my USB to the phone, the computer doesn't recognize it. Neither does my phone. I've tried 4 different USB chords, including the one that came with the phone. I've downloaded Keis3 and SmartSwitch but still nothing registers. When my phone is plugged into the computer it charges but it doesn't give me any option to connect to USB/PC in the notification panel.
    09-14-2015 12:58 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Moved thread to the Note Edge forum.

    Have you tried different USB ports? Make sure you're not connecting through a USB hub.

    When you installed Kies, did it also install the most recent USB driver? Here's a link, in case you need it: Support - T-Mobile Cell Phones SM-N915T | Samsung Cell Phones
    09-14-2015 02:52 AM
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