Verizon Note Edge issues

[JaiHook]

Anyone having battery issues with their phone? See attached with 1h 8m of screen time. Also while posting this my batter went from 35% to 12% WTF!
Lastly my phone freezes a lot lately & restarts on its own. I'm so annoyed. I love this phone but I want to throw it across the room most the time here lately.
Also note I did a hard reset a couple months ago. I'd rather not do that again as it is annoying, time consuming to set things back up & an inconvenience.
Any advice is appreciated.

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[88dale88jrfan]

Mine freezes alot. A few times said I had no sim card. And here lately if I'm on facebook while charging. I get a notification saying my phone is draining faster than its charging. I have done everything Samsung and verizon have asked me to do. They want me to send off and be phoneless for 2 weeks. I am disgusted to say the least.

Verizon Samsung Galaxy Note Edge

 

[NotAnAppleGuy]

How old are the batteries? Are they the original?

Posted Via Galaxy Note Edge. Yea, the phone is perfect...

 

[kieso]

Mine is the same way. My phone will be a year old in February. I've reset three times and still have force closes and other issues. With the problems between this phone and my gear s I think this will be the last Samsung products I buy

 

[JaiHook]

I purchased the phone new in March (2015) and am still using the battery the phone came with

 

[JP39208]

the battery is horrible to say the least !! Mine was purchased a few months ago and this plus a couple other issues had me seriously questioning my purchase. . personally I 'am hoping an update fixes the issue . I absolutely LOVE my note but this is something I wish I researched more before purchasing .

Sent from my Note Edge

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[laspahr]

My note edge is now nearly unusable, it lags so much and the battery can drop in 10%+ increments in a matter of seconds. It's insane to say the least, I bought a used LG G2 (my previous phone) and now use it.. Sad to say but it performs much much better for being almost a year and a half older. Can safely say I will not be buying Samsung again....

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[NotAnAppleGuy]

I got a year and a month out of my original battery. Around the 7 month mark the battery started acting up, dropping in +10 increments and blah blah. I suggest you try a new battery before you write off the phone.

Posted Via Galaxy Note Edge. Yea, the phone is perfect...

 

[laspahr]

I got a year and a month out of my original battery. Around the 7 month mark the battery started acting up, dropping in +10 increments and blah blah. I suggest you try a new battery before you write off the phone.

Posted Via Galaxy Note Edge. Yea, the phone is perfect...

It's not just the battery, the performance is sub par for a year old device.. With 3GB of RAM even

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[NotAnAppleGuy]

Lemme try this again. If THAT is the original battery, start there and replace it. I can't make this up; the issues that I was having was cleared up by a new battery.

Posted Via Galaxy Note Edge. Yea, the phone is perfect...

 

[SR56]

My phone was operating mostly great until today. Battery life went from 70ish% to 40ish, then all of a sudden died a few minutes later. I thought it was just a random restart like has happened once or twice with this and other phones I've had, but when I restarted the battery was at zero. No warning beeps, no nothing. Just bam. So I plugged into the fast charger and got it back up to 100%. It started just losing juice in big chunks. I plugged it in at 12% and it's fluctuated from 10-14% for over am hour when normally it would top off pretty quickly.

Never had a phone do this before. I saw one person up above have a similar issue. Was it resolved? Anyone else?

 

[NotAnAppleGuy]

My phone was operating mostly great until today. Battery life went from 70ish% to 40ish, then all of a sudden died a few minutes later. I thought it was just a random restart like has happened once or twice with this and other phones I've had, but when I restarted the battery was at zero. No warning beeps, no nothing. Just bam. So I plugged into the fast charger and got it back up to 100%. It started just losing juice in big chunks. I plugged it in at 12% and it's fluctuated from 10-14% for over am hour when normally it would top off pretty quickly.

Never had a phone do this before. I saw one person up above have a similar issue. Was it resolved? Anyone else?

In another thread...quite a few of us were having battery related issues. Granted we all had got the phone on day 1 from various carriers. Mine being from Sprint.

The consensus we had was around the 7-8 month mark, the ORIGINAL battery would start acting wonky. Being at 25% and all of a sudden the phone goes dead and things of that nature.

It appears after a few hundred charges, the original battery is no longer able to hold a full charge. This is normal amongst rechargeable batteries over time. The problem is, the Android says 100% when in reality it's 80%-75%. You have a 20% chunk of battery that's now dead. My new battery fixed all my minor issues which is why I said start with the battery.

Posted Via Galaxy Note Edge. Yea, the phone is perfect...

 

[SR56]

Ordered a new one last night so hopefully it does the trick. Thanks!

 

[JaiHook]

What battery do you recommend if I do buy one?

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[NotAnAppleGuy]

What battery do you recommend if I do buy one?

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Lol just a regular brand new Note Edge battery.

Posted Via Galaxy Note Edge. Yea, the phone is perfect...

 

[cameronmangast]

It's not just the battery. I bought my phone in July, I have 3 batteries, and I change them all the time. I have the same issues.

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[laspahr]

Well I just bought a 4600 mah battery for the note edge off eBay for $15 maybe it'll help, otherwise I'm planning on buying a Samsung battery as well, since they're on sale (a little) and they have nfc (4600mah doesn't)

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