1. AC Question's Avatar
    after cleaning screen, the phone locked. I don't know my original passcode. I don't want to start at factory setting cause I don't want to lose all my contacts and mostly my pictures. Can you help ??
    01-11-2016 09:45 PM
  2. Sergiusz Jasper's Avatar
    Well all ur contacts and photos should be backed up to ur Google account.
    01-11-2016 09:52 PM
  3. Laura Knotek's Avatar
    If this is your device, take it to your carrier's store along with your photo ID. They will be able to assist you.
    01-19-2016 01:18 PM

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