Marshmallow update keeps failing

[JohnnyPDIllard]

Hi guys!

So I'm trying to update my Verizon Note Edge to 6.0, and every time, the update fails about a minute in, reading "Error" on the screen. It then boots normally to 5.0.1 with a notification that says "Software update unsuccessful: Sorry, there was a problem updating your SAMSUNG SM-N915V. No changes were made."

Has anyone else had this issue?

Thanks!

 

[B. Diddy]

The phone's not rooted, right?

 

[JohnnyPDIllard]

Nope! No root

 

[B. Diddy]

Any luck with Verizon? If not, then try bringing it to a local Best Buy, and ask the Samsung rep there to help. They can usually manually flash the update.

 

[Gosportian]

I have same problem with Samsung 8.4 tablet. Update stalls every time at 26%. Very frustrating!