I was using my NP12.2 earlier and put it down for a little while. Then I went to use it again but nothing would work. Couldn't swipte in any direction, neither the hard or soft buttons on the front worked. The volume buttons worked, the power button brought up the device options but would not respond to my touch.
Didn't know how to do are hard restart so I called Samsung and they were able to help me. Hold the power button for 15-20 seconds and it shut off and I was able to restart it. When I asked what might cause this they said sometimes Android acts up. I guess they bad to blame someone.
It is nice however to be able to call Samsung and get help. I always say there's more to buying a device then just the hardware.
Sent from my SM-P900 using Mobile Nations mobile app
Didn't know how to do are hard restart so I called Samsung and they were able to help me. Hold the power button for 15-20 seconds and it shut off and I was able to restart it. When I asked what might cause this they said sometimes Android acts up. I guess they bad to blame someone.
It is nice however to be able to call Samsung and get help. I always say there's more to buying a device then just the hardware.
Sent from my SM-P900 using Mobile Nations mobile app