When sending a group email on my Samsung SM-P900 it converts to unreadable text, how can I stop this from happening?

A

AC Question

When sending a group email on my samsung SM-P900 it converts to unreadable text

i try to send an email to a group of work friends, it sends but the text is tottaly unreadable. in the send list its unreadable. i am copied into the emai and receive the same unreadable text on my samsung s5 and laptop running windows.
I have run software update.
samsung galaxy note pro 12.2
MODEL SM-P900
ANDROID VERSION 4.4.2
Can someone help please