So, I bit the bullet and decided my refurb SkyRocket had a few too many issues as I approached the 30 day return deadline. I bellied up to the bar and gave it back to AT&T and got me a new shiny 1 year warranty unit with the up charge. I have to say...at least during the 30 day period, AT&T has been really decent to deal with...I took my refurb back to a corporate store which is about a mile from my house, even though I bought the refurb online, and they took care of me, no problem. Very good service for the most part. got to play with the new Nokia Lumia900 they were pushing me to get instead...lol...not a chance though...nice phone, but it is no where near as nice as the SkyRocket in my eyes or hands at least. Windows felt clunky compared to android imho. Phone came with 2.3.5 android...should I update? What does 2.3.6 give me? Looking forward to benching this shiny new battery by the way...impressions on the way!