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  1. djxpress's Avatar
    does the update mean I will lose all of the programs I already have installed?
    04-19-2013 02:49 PM
  2. jsarino's Avatar
    you can't go back
    As with what n8ter#AC said, you CAN go back to stock ICS if you search in XDA-Developers or other sites.

    Oh, hey. My first post here. How'd I do?
    Not too shabby, and welcome!

    does the update mean I will lose all of the programs I already have installed?
    You should still have all your apps that you installed post-installation. But, like with any install, I always back up my data just in case. Also, as already referenced earlier by other members that some pre-installed apps from ATT or Samsung went away in this update.
    04-19-2013 05:48 PM
  3. deedeesteiner's Avatar
    omg I just upsated to jb and for the life of me cannot figure out how to take a screenshot!! I have an s2skyrocket and it used to be power/lock+home key.. but not anymore!! help!!
    04-20-2013 10:14 PM
  4. deedeesteiner's Avatar
    I updated my s2skyrocket last nite as well.. thus far I'm loving it, EXCEPT, I can't figure out how to take a scrn shot!! it was lock+home key but now idn how to do it!! help! "(
    04-20-2013 10:21 PM
  5. cooltime7's Avatar
    Just updated to JB this morning and still getting used to it. I'm also not too fond of the new SMS screen. I have Swiftkey and haven't experienced any issues with the keyboard defaulting to something else, even after restarting.

    However, my major issue right now is whenever I'm typing a text I'm constantly getting a vibration with each letter typed. I have haptic feedback turned off yet it is still giving me a vibration with every keystroke. Anyone else experience this as well and is there any way to get rid of the vibration? It's really annoying, not to mention probably using extra battery.

    Thanks!
    04-21-2013 12:18 PM
  6. jludwig57's Avatar
    omg I just upsated to jb and for the life of me cannot figure out how to take a screenshot!! I have an s2skyrocket and it used to be power/lock+home key.. but not anymore!! help!!
    Still power and home. Just takes longer.
    04-21-2013 11:14 PM
  7. Trisha Dee's Avatar
    ok its 23/4/13 my phone sgs2 has got new firm ware update so instead of 5 odd hours for phone to do it I've connected to pc now my problem is it won't download latest version ... ikeep getting cannot stop kies tray agent process to reboot your pc and try again...... i done a download of what I thought was latest kies but before I get the before mentioned error I get there is a newer version but then get the error message, I have rebooted but still get the same error .... now is this jelly bean thing the new thing to download ..... this whole name change n stuff does my head in......do I even get to choose my colour jelly bean/ flavor lmfao......
    can someone please message me on removed by Moderator with their answer of wtf should I be doing as i doubt I will come back to site so I will b none the wiser thanx peeps
    04-22-2013 03:29 PM
  8. EA6B's Avatar
    The last KIES update went well. This one is a crap shoot! ESET is off, KIES is updated and nothing. It starts and completes the update file download, then KIES goes off and nothing happens. About ready to tell Samsung just what I feel about KIES.

    E
    04-22-2013 05:27 PM
  9. r_ant's Avatar
    So I'm trying to upgrade my Skyrocket here and the firmware upgrade popup has been stuck at 0% for over 15 mins. The cancel button is also greyed out. My phone says it's downloading but nothing else is happening. Any advice?
    04-22-2013 07:29 PM
  10. EA6B's Avatar
    I've tried going on 5+ hours now. Tried on my main XP computer and on a Vista computer. Nothing. I'm giving it up for now.

    Good luck!
    04-22-2013 08:45 PM
  11. Michael Franks's Avatar
    I cannot upgrade to latest Kies. Keeps saying the trey agent is in process. Windows 7 64 bit machine. Have the skyrocket. I am at the point where I am going give up upgrading my phone... Kies is not worth it...
    Travis Cannon likes this.
    04-23-2013 01:19 AM
  12. Travis Cannon's Avatar
    I'm in the US & I'm having 2 issues

    #1 Kies keeps asking for me to upgrade to version 2.5.3.13033_7 even after I uninstalled every trace of kies and downloaded Kies from samsung.

    #2 when I try to upgrade, I get a message that it "can not stop kies tray agent process, please re-boot your computer"

    Did all of that and I get all the same messages

    Help!!! I can't upgrade my S2, until all of the above is resolved.

    Dave
    I get the same thing! I've tried running it in admin mode, I've rebooted, and I've uninstalled Kies completely, back to Samsung to download the latest version, which only gave me the same version that needed updating!

    I'm on Win 7 and use MSE for antivirus. Any luck?
    04-23-2013 10:26 AM
  13. RCA1186's Avatar
    I'm in the US & I'm having 2 issues

    #1 Kies keeps asking for me to upgrade to version 2.5.3.13033_7 even after I uninstalled every trace of kies and downloaded Kies from samsung.

    #2 when I try to upgrade, I get a message that it "can not stop kies tray agent process, please re-boot your computer"

    Did all of that and I get all the same messages

    Help!!! I can't upgrade my S2, until all of the above is resolved.

    Dave


    Found the fix on here. Go into Kies, when it prompts to update don't click anything. Press control+shift+escape and open the task manager. Go to processes, scroll down to the kies tray agent, and manually end the process. Then, click update in kies, should work from there
    04-23-2013 07:01 PM
  14. Travis Cannon's Avatar
    Found the fix on here. Go into Kies, when it prompts to update don't click anything. Press control+shift+escape and open the task manager. Go to processes, scroll down to the kies tray agent, and manually end the process. Then, click update in kies, should work from there
    I utilized Facebook and found the Samsung support page and liked it, then posted my problem. This is what they've told me, and thus far, it seems to be working:

    1). Open KIES
    2). Disconnect all devices
    3). Open Task Manager (Ctrl + Shift + ESC [escape])
    4). Click on Processes
    5). Click on "Image Name," this alphabetizes the whole process list
    6). Scroll down to KIES processes, including KiesTrayAgent, KiesPBLR, and KIES Air Agent
    7). Right click and End Process Tree on all three of the above processes
    . Keep Task Manager open, and go into KIES
    9). Click "Help" at the top
    10). Click "Check for Updates"
    11). You might have to repeat this process a few more times before it actually works, sometimes user error can be a stop in the steps.
    I'm presently wrapping up the upgrade now. Best of luck to you all!
    04-24-2013 08:06 AM
  15. Travis Cannon's Avatar
    Complete! AT&T makes you run through some setup things when you're done. But it worked!
    04-24-2013 08:22 AM
  16. pittiemama's Avatar
    Okay, I followed the steps they gave you, but I'm getting Kies all grayed out after it downloads the firmware update. I can't select any of the menus and it looks like the phone is no longer connected to it. My phone just acts like it's plugged in to the USB to charge. Thoughts? I've tried this on my old Vista and new Win 8 laptops, can't get it to work.
    04-24-2013 01:23 PM
  17. jtmcduffie's Avatar
    My fix was to open the task manager when that message pops up - kill off both the "Kies tray agent" and the "Kies PDLR" (or something like that) service - and it will restart the Kies program and ask you again to upgrade - it should work.
    04-24-2013 03:49 PM
  18. Simon Jones2's Avatar
    Have to say, I'm finding the phone almost unusable after the update. It's taking up well over 600MB of the ~700MB of TRAM even after I access all programs and recover the RAM - actually, I can get it down to about 504, but it creeps up immediately. Anyone have any idea of utilities I could turn off to push this down? In the meanwhile, it takes a good 4 seconds to open the browser, or really anything else - like I say, effectively unusable - sort of like loading Windows 8 onto a 2007 netbook!
    04-25-2013 08:21 AM
  19. n8ter#AC's Avatar
    NOt sure what my issue is with SwiftKey, but if I set it as the keyboard and reboot my phone 100% of the time it will go back to Samsung Keyboard. The only keyboards that remain set as default are those in the phone's ROM. I can use Swype (the pre-loaded one) and it never resets. If I use SwiftKey, it will reset everytime I reboot my phone, and additionally randomly during the day multiple times. It makes the keyboard unusable, so I uninstalled it and just use Swype.

    I always factory reset and clear cache after any FW update that is a major Android update (GB to ICS or ICS to JB, for example), so that can't be the issue.

    Never had any issue with GMail lagging. Phone is as swift as ever. That being said, I use Outlook.com for most of my email, so I don't spend much time at all in GMail.

    I will note that most of the visual changes to my Skyrocket under JB make it look just like my buddy's S3. The difference is that his screen is slightly bigger in both dimensions, and so things (like the Notification Shade info) just look like they "fit" better. Even though mine's only 0.3" inches smaller, stuff just looks "shoehorned" into my Skyrocket by comparison.
    That's the intent. It uses the same TW Nature UX as the Galaxy S3. Issue is, TW Nature was really designed for 720p screen resolution, and the GS2 devices only have WVGA (Samsung stayed with WVGA and didn't move to qHD like Motorola and HTC did). The lower screen resolution makes those elements take up a larger "effective" area of the screen than on the GS3. It is not that annoying on that phone, as it is on ours.

    @ Simon Jones: My phone has 788 MB of usable RAM (not reserved for other things like GPU, etc.). Some of that used RAM is cached processes. It's code put there in case it's needed, but not necessarily running code. PCs do this. All modern operating systems do this. It boosts performance. If the RAM is needed, the unused processes are simply discarded to make room, and there is not much overhead for this since RAM is fast and the OS can theoretically do this without any extra work by just overwriting those areas in RAM. It is not really a performance hit, certainly not a big one. My browser certainly doesn't take 4 seconds to open. 1 second or less.

    If you're constantly only able to get it down to 504MB, then I think you need to look into what applications you actually have installed on your device and troubleshoot with that as a start. I don't have many apps installed on my phone, so my phone doesn't tend to cache rogue apps/games that hog RAM.
    04-29-2013 12:25 AM
  20. deadlock4400's Avatar
    on AT&T forum, there are only 2/3 users can installed JB for Skyrocket. Others had to replaced the phone. Same problem was happened last time while ICS upgrade from Gingerbread.

    AT&T should make this type of OS upgrade via OTA and Kies both ways.

    SAMSUNG

    The above link you can follow for skyrocket update.

    before upgrade use factory restore properly to format your skyrocket and also do the same after upgrade.

    Screen Resolution: 1024 x 768

    Required software: Microsoft .Net Framework v3.5 SP1 or later, Windows Media Player 11 or later DirectX v9.0 or later,

    better use windows classic theme.

    are very important. also you have to disable the firewall of windows, disable the antivirus, windows defender.

    of course kies should be installed properly with latest version.

    Thanks in Advance
    05-02-2013 12:14 PM
  21. meekrap's Avatar
    I have been trying to upgrade my galaxy note from 4.0.4 to 4.1.2 . enormous and very frustrating.this is supposed to be self and easy but when ever i get to the screen which on my phone which says now downloading the program on my phone(the final stage) a little screen pops up and tells me the system does not recognize my phone ,take the battery out and ..........and start the download again. a red sign appears at the top of my phone saying coin mode.i have switched computers and used windows 8 and windows 7 home premium to no avail .i have repeated this procedure more than 10x but cannot update this.could some body help me please .my kies was downloaded from the link from Samsung.
    05-08-2013 08:58 AM
  22. jldoom's Avatar
    They should've offered an OTA option rather than pushing Kies as the only option. I don't plan to do this upgrade (happy with my CM ROM), but would like to hear what you think of 4.1.2 with TouchWiz.
    I've just flashed my phone to CM 10 (first ROM I've flashed!), figured since it's spoken about so highly it'd be the best bet. Man I'm so happy I did though! It feels like a brand new phone and a lot better than having to deal with Kies, seeing as I'm on a Macbook. I had to use my cousins PC last time to upgrade from Gingerbread to ICS and that's not an option this time around either.
    05-11-2013 10:02 PM
  23. K8ybug's Avatar
    I'm having the same issue. Upgraded last night, and now my screenshot doesn't work (Home + Power). Instead, the task manager pops up. I contacted Samsung tech support, she told me it should now be the Volume Down + Power. That doesn't work either. I HATE the thought of not being able to screenshot anymore. I probably use that feature more than anything else on my phone.
    05-15-2013 02:40 PM
  24. K8ybug's Avatar
    I'm having the same issue. Upgraded last night, and now my screenshot doesn't work (Home + Power). Instead, the task manager pops up. I contacted Samsung tech support, she told me it should now be the Volume Down + Power. That doesn't work either. I HATE the thought of not being able to screenshot anymore. I probably use that feature more than anything else on my phone.
    Of COURSE I figure this out right after I post this. It's still Home + Power, but you have to hit/hold them at the EXACT same moment. Kind of a pain, actually. But at least it works.
    05-15-2013 03:59 PM
  25. Tony04022's Avatar
    Just upgraded to 4.1.2 from KIES and now my Skyrocket does not recognize any wi-fi connections. Anyone have this problem? If so, any advice on how to correct this issue?
    05-15-2013 09:49 PM
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