1. ria_whymer's Avatar
    my samsung SII was infected by computer virus yesterday! it kills my system once i chose twlauncher as my launcher (i used Go launcher most of the time but it happened when i chose twlauncher). everything is not working. i can't do anything with all apps i've downloaded before. i've two google account. one is my brother's (i don't know what his password is) and one is mine. when i tried to launch google play market i couldn't choose my account instead it appeared my brother's (it will automatically chose mine when i logged in YT, that's why i don't know how to choose my account for market). how do i choose mine?
    what should i do? should i reformat everything (the factory reset)? will it delete every system in my SII including the basic one? i really want to avoid from visiting samsung centre. its far from where my college is.
    someone please help me
    10-02-2012 07:13 AM
  2. onick's Avatar
    This are the step by step procedures on how to factory reset or hard reset the Samsung Galaxy S II, to return the phone to its original factory fresh default settings.

    This may help and only advisable if experiencing frozen or hang up problems when using or opening some applications you previously installed on it.
    Take note this will delete all data from the Samsung l9100 Galaxy S II as a result of this procedure. This process may or may not delete the data stored on the microSD memory card. Ensure to make a back up a copy of all important data before proceeding.

    First do try to factory data reset the phone through the main menu settings.

    1. On the main home screen, just select MENU
    2. Select SETTINGS, then select PRIVACY
    4. Select RESET PHONE
    5. If the password is required,enter it. Then confirm by selecting ERASE EVERYTHING

    IF the phone is hang up or frozen, Try to turn it off first and do a hard reset through key combinations.

    1. If your Samsung Galaxy S II is frozen, Shut the POWER OFF, take the battery out and put it back again.
    2. Hold the Volume Down button
    3. Briefly Press and release the Power button
    4. A menu will then appears that let you allows for Fastbook, Recovery, Clear Storage, and Simlock
    5. Select Clear Storage by pressing the Volume Down button
    6. Quickly Press and release the Power button
    7. Select Volume Up for YES and Volume Down for NO

    If the above procedures doesn't work. try this another method:

    1. Turn the POWER OFF, pull the battery out and put it back again.
    2. Simultaneously press the Volume Up, Home and Power button
    3. If the Samsung Symbol appears, release the Power button
    4. A Boot Menu will then show, Use the volume up/down to choose and home to select.

    Wait 'till the process completes, Once the wipe is completed, the Samsung Galaxy S II l9100 will then reboot. All the data you previously installed already been deleted and then the phone will then return to its original factory fresh default settings.
    10-07-2012 07:51 AM

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