1. patriciasrp's Avatar
    Every time I receive or try to get a call, my hotspot is disconnecting while I m still in the use
    My device is Samsung Galaxy S10. Any mutual experience or solution?

    thank you in advance.
    06-04-2020 02:35 AM
  2. B. Diddy's Avatar
    Is wi-fi calling on? If so, try turning it off.
    VidJunky and BergerKing like this.
    06-04-2020 02:55 AM
  3. BergerKing's Avatar
    What carrier are you on? Some carriers, you can't use data and voice simultaneously.
    B. Diddy and VidJunky like this.
    06-04-2020 04:19 AM
  4. B. Diddy's Avatar
    Also, did you get your S10 directly from your carrier, or did you get it unlocked from somewhere else? Using voice and data simultaneously usually requires the phone to use VoLTE, and sometimes bringing a phone variant intended for another carrier (or an international version) might prevent you from using VoLTE.
    BergerKing likes this.
    06-04-2020 10:17 AM

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