1. dpomerance's Avatar
    I bought an S10+ from Best Buy on sale and traded in my S6. The phone is registered on AT&T. I was trying to use WiFi calling in a house with particularly bad cell signal and couldn't get it to work. Couldn't even find the proper buttons to push. Just missing even though the app was installed.

    After 2 hours with AT&T and Samsung support, it was determined that WiFi calling doesn't work on an unlocked phone and things I've read on these boards seem to support that.

    Does anyone know how to get WiFi calling working in this environment because my house has a very bad cell signal problem?

    Thanks.
    10-18-2020 08:48 AM
  2. mustang7757's Avatar
    You would have to flash to carrier firmware or flash the carrier csc file ony but will have to flash the unlocked csc file back to get OTA update
    kct1975 and Laura Knotek like this.
    10-18-2020 09:59 AM
  3. dpomerance's Avatar
    This sounds pretty complicated for a non-techie to get WiFi calling. Maybe I'll look at those cell signal boosters for the house? Any commentary on them?
    10-19-2020 07:54 AM
  4. mustang7757's Avatar
    Not complicated at all , I can guide you if you like ?
    10-19-2020 09:32 AM
  5. dpomerance's Avatar
    thank you Mustang, I appreciate the offer. I will consider whether or not I want to pursue it.
    mustang7757 likes this.
    10-19-2020 10:22 AM
  6. mustang7757's Avatar
    thank you Mustang, I appreciate the offer. I will consider whether or not I want to pursue it.
    No problem, let me know
    10-19-2020 11:22 AM

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