1. Toeduster's Avatar
    Running stock Google messages app on my Android 11 Galaxy s10. Messages notify with vibration and pop up but no sound. In messages settings no sounds make sound. Google messages is my default and running latest version. I did force stop the app to clear cache.
    Any thoughts would a appreciated
    06-07-2021 09:18 PM
  2. VidJunky's Avatar
    Do any of your notifications have sound? I have often seen the default setting, in the system settings, get set to silent. Usually through an accident, some times because of a system/app update or after uninstalling an app that installs ringtones. They sometimes take the sounds with them or disable any that were downloaded. The equivalent of taking their ball and going home.

    If your other notifications work and the system isn't set to silent, I'd try the stock Samsung app. It only takes a second to switch, test it and see if you're getting sound for any SMS.

    The way your post reads none of your sounds work "in" GM but is that when you attempt to set one or do you mean for any contact sending a message? Which brings up is this for one specific contact or all contacts/SMS? If just for one or two be sure there's a sound set for that contact. In side of the conversation use the 3 dots to view details and be sure there is a sound set and that it isn't set to silent there.

    You also say that you did a force stop "to clear the cache". Force stopping may not clear the cache. Go to the app page>Storage>Clear cache just to be sure and certain.
    Laura Knotek and Morty2264 like this.
    06-07-2021 09:54 PM
  3. mustang7757's Avatar
    Can reset the app by clear data then force stop
    Laura Knotek likes this.
    06-07-2021 10:09 PM
  4. dpomerance's Avatar
    From time to time the custom tones for different people get wiped out and it goes back to default. This has happened so many times that I have just quit trying to set up custom notifications for different people.
    VidJunky likes this.
    06-08-2021 05:28 AM
  5. Morty2264's Avatar
    From time to time the custom tones for different people get wiped out and it goes back to default. This has happened so many times that I have just quit trying to set up custom notifications for different people.
    This sometimes happens to me when I use Google Messages. A fantastic app that needs a few tweaks!
    06-08-2021 07:20 AM
  6. Toeduster's Avatar
    Yay! I cleared cache from setting/storage/advanced then forced stop from settings/apps and it seems to be working now.

    Thanks so much
    Morty2264 likes this.
    06-08-2021 07:41 AM
  7. Morty2264's Avatar
    Yay! I cleared cache from setting/storage/advanced then forced stop from settings/apps and it seems to be working now.

    Thanks so much
    Yay! So glad it's working well for you!
    06-08-2021 07:51 AM

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