10-26-2021 10:59 AM
tools
  1. Dodge1a's Avatar
    Dodge1a
    For the past few days I've noticed that every time I open a page in Chrome, the screen goes blank and all I see is the background color. The page comes back only when I scroll down. Any way to fix this? The problem has to be with Chrome as the problem doesn't happen with Firefox. I have a Galaxy S10. Thanks.
    10-25-2021 01:31 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! First, try clearing the app cache/data for Chrome in Settings>Apps​.
    10-25-2021 03:03 PM
  3. Dodge1a's Avatar
    Dodge1a
    I did that but no change. Thanks.
    10-25-2021 08:30 PM
  4. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
    Moderator
    Hi , like to welcome you as well to AC!
    Long press chrome >tap info>3 dots upper right corner tap and Uninstall update , make sure play store doesn't automatically update it and see if its ok on the previous version
    10-25-2021 08:34 PM
  5. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    You could also try wiping the cache partition: https://www.t-mobile.com/support/dev...ung-galaxy-s10
    10-25-2021 09:27 PM
  7. Dodge1a's Avatar
    Dodge1a
    I tried updating the app and also wiping the cache partition. No change. I noticed in the app store for Chrome, a few people are having the same problem. I sent an email to apps-help@google.com. hopefully I get a positive response.
    10-26-2021 08:06 AM
  8. Dodge1a's Avatar
    Dodge1a
    Originally Posted by mustang7757
    Hi , like to welcome you as well to AC!
    Long press chrome >tap info>3 dots upper right corner tap and Uninstall update , make sure play store doesn't automatically update it and see if its ok on the previous version
    Uninstalling the updates seems to have fixed the problem. Thanks!
    mustang7757 and B. Diddy like this.
    10-26-2021 08:20 AM
  9. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
    Moderator
    Originally Posted by Dodge1a
    Uninstalling the updates seems to have fixed the problem. Thanks!
    Your welcome
    10-26-2021 08:32 AM
  10. Dodge1a's Avatar
    Dodge1a
    Originally Posted by Dodge1a
    Uninstalling the updates seems to have fixed the problem. Thanks!
    Reinstalling the latest update has brought the problem back so I uninstalled again. Sooner or later Google is going to force an update and bring the problem back.
    10-26-2021 08:35 AM
  11. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
    Moderator
    Originally Posted by Dodge1a
    Reinstalling the latest update has brought the problem back so I uninstalled again. Sooner or later Google is going to force an update and bring the problem back.
    If you have play store automatically update apps turn it off for now
    10-26-2021 08:45 AM
  12. Dodge1a's Avatar
    Dodge1a
    Originally Posted by mustang7757
    If you have play store automatically update apps turn it off for now
    I'll try that. I noticed in some of the reviews in the app store for Chrome, a few people are having the same problem. I tried going to support.goole.com to notify Google of the problem but I can't seem to find a way to tell them. I can't find an email address for them. I don't even know how to access their forum if they have one.
    10-26-2021 08:54 AM
  13. Dodge1a's Avatar
    Dodge1a
    Originally Posted by mustang7757
    If you have play store automatically update apps turn it off for now
    I turned off auto update for Chrome. I noticed in some of the reviews for Chrome at the app store a few people are having the same problem. I tried looking for a way to contact Google at support.google.com but there doesn't seem to be an email address for them. Hopefully they fix this problem.
    10-26-2021 09:03 AM
  14. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Send feedback through the Chrome app's menu (under Help & Feedback). Then keep an eye on it in the Play Store and see when the next update comes out. At that point, you can update Chrome and see if the problem is fixed.
    10-26-2021 10:42 AM
  15. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
    Moderator
    Originally Posted by Dodge1a
    I'll try that. I noticed in some of the reviews in the app store for Chrome, a few people are having the same problem. I tried going to support.goole.com to notify Google of the problem but I can't seem to find a way to tell them. I can't find an email address for them. I don't even know how to access their forum if they have one.
    Originally Posted by Dodge1a
    I turned off auto update for Chrome. I noticed in some of the reviews for Chrome at the app store a few people are having the same problem. I tried looking for a way to contact Google at support.google.com but there doesn't seem to be an email address for them. Hopefully they fix this problem.
    Keep a lookout as they always updating that app with webview
    10-26-2021 10:59 AM
« Rogers October 1 update | Message App with spell check »

Similar Threads

  1. Notification Problems - NEVER FIXED
    By felloffthetruck in forum Samsung Galaxy S21 & S21+ & S21 Ultra
    Replies: 30
    Last Post: 12-29-2021, 04:55 AM
  2. Google maps crashes when trying to start navigation
    By robdex1 in forum Ask a Question
    Replies: 7
    Last Post: 10-25-2021, 09:14 AM
  3. Looking for a tablet for light daily use (Youtube/ Instagram), with native google services
    By Dusk Fall in forum General Help and How To
    Replies: 2
    Last Post: 10-24-2021, 01:18 PM
  4. How do I give Google Assistant permission for my screens to take a screenshot
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 10-24-2021, 09:52 AM
  5. Google Pixel 6 gcam apk
    By jmk32 in forum Samsung Galaxy Note 20 & Note 20 Ultra
    Replies: 2
    Last Post: 10-24-2021, 08:31 AM
LINK TO POST COPIED TO CLIPBOARD