Screwed my lock screen

DallasXanadu

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Somehow I managed to alter a security setting of some sort, making it impossible for me to use my fingerprint to unlock my phone. Oddly, it only seems to happen at night. I can use my fingerprint all day, but for some reason it does this in the evening. Does anybody know how I can get rid of this?
 

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Mooncatt

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I think that's standard now to require the occasional entry of your backup pin/password. They say it's for extra security, but I think it's really to keep people from forgetting their backups and eventually wanting an RMA.
 

B. Diddy

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If you enter your PIN there, are you able to subsequently use your fingerprint for the rest of the night?
 

mustang7757

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This andriod securty to periodically ask for pin , do you have auto restart scheduled in device care ?
 

DallasXanadu

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I think that's standard now to require the occasional entry of your backup pin/password. They say it's for extra security, but I think it's really to keep people from forgetting their backups and eventually wanting an RMA.

That would make sense if it hadn't happened 3 nights in a row. And it's not just once, it's every time I unlock my phone, until the next morning. It seems to kick in around 7 p.m. my time.
 

B. Diddy

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Do you use the phone for work (i.e., did your work IT department install a security policy on the phone)?
 

Edox

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That would make sense if it hadn't happened 3 nights in a row. And it's not just once, it's every time I unlock my phone, until the next morning. It seems to kick in around 7 p.m. my time.
Then this is probably what is happening on the device.....

3b56e1ec70f9aff4335510981442121c.jpg
 

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MNMobileGuy

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Do you use the phone for work (i.e., did your work IT department install a security policy on the phone)?
This is usually what happens when a "security policy" gets added.

Look under Settings-->Biometrics and Security-->Other Security Settings-->Device Admin Apps
 

11B1P

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check and see if you have a Bixby routine that is set to change your security settings in the evenings
 

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