1. RollingProtocol666's Avatar
    Hi, I have a s10 but for some reason a particular app (BBC news) takes a really a long time to open... when I goto to my data allowance its back to normal... I've switched on off my phone, reinstalled the app etc but no luck... my WiFi is fast as I have an Apple work phone and the app opens perfectly fine. We did have a temporary power cut yesterday... but didn't think that would affect the WiFi... not sure if its the actual S10 phone... any ideas? Thank you.
    01-11-2022 05:02 AM
  2. RollingProtocol666's Avatar
    Hoping to get some help to troubleshoot this issue I'm having... on a S10. I cannot seem to figure out why apps like BBC News, Virgin money, News apps etc. all run extremely slow (if at all) using my home network wifi. I can literally open an app and it won't even load while I'm on my own wifi, however once I turn my wifi off and use data it loads instantly. Every time. We recently had a power cut and for some reason the problems started after ?!?!... Appreciate any help guys...
    01-11-2022 08:53 AM
  3. RollingProtocol666's Avatar
    All other devices seem to work fine, including my iPhone
    01-11-2022 08:59 AM
  4. Laura Knotek's Avatar
    Are you using 2.4 or 5 GHz WiFi? Have you tried switching your router's broadcast bands?
    01-11-2022 07:07 PM
  5. mustang7757's Avatar
    Make sure no ad guards or vpn?
    01-11-2022 07:37 PM
  6. mustang7757's Avatar
    [Moved this to s10 forums for specific traffic]
    01-11-2022 07:38 PM
  7. dpomerance's Avatar
    I would try removing the network and then setting it up again.
    RollingProtocol666 likes this.
    01-12-2022 05:52 AM
  8. RollingProtocol666's Avatar
    Thanks for the advice guys, will try your suggestions... strangely enough when I googled the issue a few different ways... it came up an issue someone had after a power shortage... in my case a power cut... it seemed to affect android devices and not any other as my computer and two iphones work well... strange?!? But thanks guys.
    mustang7757 likes this.
    01-12-2022 10:00 AM
  9. B. Diddy's Avatar
    Has it always been like this, or is this new?

    [EDIT: This was originally a late reply to your other post, and then I merged the two threads]
    01-15-2022 01:24 PM
  10. B. Diddy's Avatar
    Duplicate threads merged.
    01-16-2022 01:48 AM

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