05-21-2019 10:49 PM
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  1. mustang7757's Avatar
    Yep, plus press harder.
    Do you have a glass screen protector on?
    03-20-2019 01:13 PM
  2. Mike Dee's Avatar
    Anything is possible. Funny how some days it works perfect and some days it doesn't.
    Sounds like me...
    Lol
    03-20-2019 01:43 PM
  3. ClintRo's Avatar
    So far mine has worked great ever day... take it back and warranty exchange it... get another unit to see if it is a hardware issue.
    03-20-2019 02:10 PM
  4. jpieri4's Avatar
    Yes, the one that Samsung provided. Last night I redid the thumb print and it worked probably 90% of the time in my tests. Then, today...not so good again! Very strange for sure!
    03-20-2019 02:33 PM
  5. AS7Edge's Avatar
    I finally removed the screen protector that came with the phone and holy smokes what a difference with the fps. Works great and faster.
    03-20-2019 02:53 PM
  6. felloffthetruck's Avatar
    Does the Jimmy is Promo double thumb deal really make any difference?
    03-20-2019 02:55 PM
  7. mustang7757's Avatar
    Yes, the one that Samsung provided. Last night I redid the thumb print and it worked probably 90% of the time in my tests. Then, today...not so good again! Very strange for sure!
    Yeah that is strange
    03-20-2019 02:58 PM
  8. felloffthetruck's Avatar
    Yeah that is strange
    That's not strange, it's the norm.
    mustang7757 likes this.
    03-20-2019 03:01 PM
  9. mustang7757's Avatar
    That's not strange, it's the norm.
    Strange it work then all of sudden stop, usually you would have hard time right off the bat ..
    03-20-2019 03:12 PM
  10. felloffthetruck's Avatar
    Strange it work then all of sudden stop, usually you would have hard time right off the bat ..
    This is what mine does. Works great for a while then takes a dump.

    Does the Jimmy is Promo double thumb deal really make any difference?
    03-20-2019 04:07 PM
  11. mustang7757's Avatar
    This is what mine does. Works great for a while then takes a dump.

    Does the Jimmy is Promo double thumb deal really make any difference?
    You can try it see what happens nothing to lose
    Mine been good from the start don't jinx mine lol
    felloffthetruck likes this.
    03-20-2019 04:08 PM
  12. Lobwedgephil's Avatar
    Does the Jimmy is Promo double thumb deal really make any difference?
    Yes, the using two thumbs for 1 fingerprint made a world of difference for me. Mine was terrible, now it is way better.
    felloffthetruck likes this.
    03-20-2019 04:10 PM
  13. mellyf's Avatar
    My FPS was working pretty well but I ordered the whitestone dome screen protector because somehow the one that was on there got pretty scratched up. The whitestone feels great, looks great, but even after re-registering my fingerprints, the FPS doesn't work worth a damn now.
    felloffthetruck likes this.
    03-20-2019 08:57 PM
  14. mustang7757's Avatar
    My FPS was working pretty well but I ordered the whitestone dome screen protector because somehow the one that was on there got pretty scratched up. The whitestone feels great, looks great, but even after re-registering my fingerprints, the FPS doesn't work worth a damn now.
    Did you enable touch sensitivity?
    03-20-2019 09:06 PM
  15. trucksmoveamerica#AC's Avatar
    Received my replacement device and so far the FPS is working better then my original phone. I was worried I might get a bad one like some apparently have gotten.
    03-21-2019 05:23 AM
  16. mellyf's Avatar
    Did you enable touch sensitivity?
    I did. I'd had it enabled previously and went back to double check that it still was, and unfortunately it was, so that's not the problem. I redid my fingerprints again and it is working better, but so far not as consistently as it was before. I'm hoping that it's just me needing to relearn a slightly different way to do it.
    03-21-2019 05:33 AM
  17. mustang7757's Avatar
    Keep us posted, I'm going to get the Done screen protector also hope it's not a issue. I was watching Flossy YouTube and he installed the Dome and no issues.
    03-21-2019 09:00 AM
  18. felloffthetruck's Avatar
    New fingerprint video that seems pretty good.
    I re registered my right thumb doing the setup without changing the direction and my scanner seems to be working a little better like this.

    Anyhow here is another interesting video.

    sulla1965 likes this.
    03-21-2019 02:04 PM
  19. mellyf's Avatar
    Keep us posted, I'm going to get the Done screen protector also hope it's not a issue. I was watching Flossy YouTube and he installed the Dome and no issues.
    So today unfortunately, my phone fell on the floor at school (I'm a teacher). It was on my table/desk. I don't know if a kid bumped it or not. Anyway, the corner is cracked. It's in a case, but there's not much of a lip, and I think it just fell right. After peeling away a little of the screen protector, I don't think the phone screen itself is cracked. Very thankful I got that Whitestone Dome screen protector put on last night. I don't think the Samsung one would have protected it. I immediately ordered the double pack (shoulda done that in the first place), and noticed that Amazon had an installation video on the order page. It may have been there before and I didn't notice it. Maybe the directions with the screen protector said this, but I didn't see it, and none of the other videos I'd watched had shown this step, but the video on Amazon tells you to put your finger on the fingerprint sensor for one minute after the first curing step. Then do the final curing after that. I think the video is by Whitestone, btw. Anyway, I wonder if that step would've made a difference in how well the FPS would work. Unfortunately, I'll be able to find out, lol. I would've preferred not cracking my $50 screen protector.
    mustang7757 likes this.
    03-21-2019 04:28 PM
  20. mustang7757's Avatar
    So today unfortunately, my phone fell on the floor at school (I'm a teacher). It was on my table/desk. I don't know if a kid bumped it or not. Anyway, the corner is cracked. It's in a case, but there's not much of a lip, and I think it just fell right. After peeling away a little of the screen protector, I don't think the phone screen itself is cracked. Very thankful I got that Whitestone Dome screen protector put on last night. I don't think the Samsung one would have protected it. I immediately ordered the double pack (shoulda done that in the first place), and noticed that Amazon had an installation video on the order page. It may have been there before and I didn't notice it. Maybe the directions with the screen protector said this, but I didn't see it, and none of the other videos I'd watched had shown this step, but the video on Amazon tells you to put your finger on the fingerprint sensor for one minute after the first curing step. Then do the final curing after that. I think the video is by Whitestone, btw. Anyway, I wonder if that step would've made a difference in how well the FPS would work. Unfortunately, I'll be able to find out, lol. I would've preferred not cracking my $50 screen protector.
    Dome saved my Note 9 screen when it fell , that's all I will use and it sticks very well with any case I used.
    I did read that on one YouTube video you need to hold for 1 minute on s10 for accuracy of the ultrasonic sensor .
    If you register at Domes website you have lifetime replacement and only pay 9.95 shipping.
    mellyf likes this.
    03-21-2019 05:56 PM
  21. Mike Dee's Avatar
    Dome saved my Note 9 screen when it fell , that's all I will use and it sticks very well with any case I used.
    I did read that on one YouTube video you need to hold for 1 minute on s10 for accuracy of the ultrasonic sensor .
    If you register at Domes website you have lifetime replacement and only pay 9.95 shipping.
    Getting one for review. Apparently they have updated their install process to ensure there aren't problems with the FPS sensor. I don't know if that's the process you're talking but I will let you know.
    03-21-2019 07:14 PM
  22. Scutley's Avatar
    It's been getting better and better for me. I'm not getting many flawless trys anymore (and yes my hands are dry a lot). I know people say it's not true but the more I use, the more it gets better
    03-21-2019 07:46 PM
  23. Mike Dee's Avatar
    It's been getting better and better for me. I'm not getting many flawless trys anymore (and yes my hands are dry a lot). I know people say it's not true but the more I use, the more it gets better
    It's get better with use because you're getting better at it, but it's not learning as you use it if that's what you mean.
    cbironman24 likes this.
    03-21-2019 07:54 PM
  24. Scutley's Avatar
    It's get better with use because you're getting better at it, but it's not learning as you use it if that's what you mean.
    I don't know but I'm doing the same thing as I was doing. Maybe when the phone is brand new it takes time for the fps to get use to you.
    03-21-2019 07:59 PM
  25. mustang7757's Avatar
    Getting one for review. Apparently they have updated their install process to ensure there aren't problems with the FPS sensor. I don't know if that's the process you're talking but I will let you know.
    Ok keep me posted
    03-21-2019 08:12 PM
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