04-26-2019 03:57 PM
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  1. trucksmoveamerica#AC's Avatar
    The directions say not to use a fed ex drop box to send the trade in back. I live in a remote area that does not have a fed ex onsite, we just have a drop box, I use it all the time to ship back to Verizon.

    Question, has anyone used a drop box before? I don't see why it would matter.
    03-13-2019 08:00 PM
  2. jlangner's Avatar
    I think it is because there is no proof you shipped it in drop box. You could just say you did and they lost it. If you give to live person and they scan it, they know you shipped. It protects you as well. I would contact then and ask before shipping.
    03-13-2019 08:06 PM
  3. ScottsoNJ's Avatar
    Do you have a Walgreens around? They just started letting us drop off Fed Ex packages there
    libra89, Rose4uKY and kct1975 like this.
    03-13-2019 08:38 PM
  4. EMGSM's Avatar
    Do you have a Walgreens around? They just started letting us drop off Fed Ex packages there
    Good to know. Thanks.
    03-13-2019 09:16 PM
  5. trucksmoveamerica#AC's Avatar
    There's one half hour away, earliest I could get there is Sunday. The box could be heading their way tomorrow thru the drop box and delivered Monday instead of just leaving Monday.

    I was just curious if anyone has used the drop box is all.
    03-13-2019 09:36 PM
  6. tcmeiss's Avatar
    Dropped mine in a box on my way home from work today. I'm in the same situation as you. No close access to a retail location. Fingers crossed it makes it.
    03-13-2019 09:55 PM
  7. jlangner's Avatar
    Dropped mine in a box on my way home from work today. I'm in the same situation as you. No close access to a retail location. Fingers crossed it makes it.
    Yeah, think that is the only risk. If it gets lost this way you are hosed. With person giving receipt you are probably safe. Good luck. I would check fedex site tomorrow and as long as they show they picked up you should be safe.
    kct1975 likes this.
    03-13-2019 10:03 PM
  8. Dooki's Avatar
    take a video of you putting it in the box.
    03-14-2019 12:18 AM
  9. Lobwedgephil's Avatar
    Speaking of, anyone get anything from Samsung? They received mine Monday, but haven't heard anything yet.
    03-14-2019 12:34 AM
  10. trucksmoveamerica#AC's Avatar
    take a video of you putting it in the box.
    That probably would be no good for Samsung. It says right in the trade in email not to use a drop box, use an onsite center.

    I'll put it in the fed ex box. I've sent countless phones to Verizon using it and never had an issue. They want the phone by the 25th, I really don't have time to wait to get it to a center Sunday and it won't leave the area till Monday night.
    03-14-2019 07:01 AM
  11. tcmeiss's Avatar
    According to FedEx tracking, it was delivered in Ft. Worth today...
    libra89 likes this.
    03-21-2019 04:31 PM
  12. Tarah Sorber's Avatar
    Nearest drop off facility is 70 miles. I have a drop box right down the street. So I hope it makes it.
    03-22-2019 12:26 PM
  13. X1tymez's Avatar
    Heck. I have FedEx guy come pickup the package.
    libra89 likes this.
    03-22-2019 03:09 PM
  14. bhatech's Avatar
    My trade in was delivered today as well, now the wait begins !!!
    libra89 likes this.
    03-22-2019 03:40 PM
  15. libra89's Avatar
    My trade in was delivered today as well, now the wait begins !!!
    Nice, that was fast!

    Because of the time it shipped, my trade in will be delivered right behind yours (on Monday, that is) . So please keep us updated.
    bhatech likes this.
    03-22-2019 03:51 PM
  16. mundo472's Avatar
    they're got mine on 3/18. no response yet
    03-23-2019 06:21 AM
  17. azdmelani's Avatar
    Did you just sent back your old phone wrapped well? In it's original box?
    03-23-2019 06:41 AM
  18. trucksmoveamerica#AC's Avatar
    they're got mine on 3/18. no response yet
    Same here. I'm sure they have a crap load to go thru now.
    03-23-2019 06:41 AM
  19. cohoman's Avatar
    they're got mine on 3/18. no response yet
    Mine was delivered to Ft. Worth on 3/18 also. Still no email stating their official acceptance.
    03-23-2019 07:41 AM
  20. bhatech's Avatar
    Did you just sent back your old phone wrapped well? In it's original box?
    If you have the original box yes just send it in original box, make sure you tape it so that the box doesn't open off by itself and also lots of bubble wrap and cushion inside the shipping box so that it doesn't move around.
    libra89 and azdmelani like this.
    03-23-2019 11:13 AM
  21. cohoman's Avatar
    I noticed that the shipping box for my S10 had very minimal packing material (just 2 inflated plastic bags). Not a lot of protection. When I shipped back my LG G6, I put the phone back in it's original product box and put that in the shipping box with more bubble wrap just to be safe.
    If you have the original box yes just send it in original box, make sure you tape it so that the box doesn't open off by itself and also lots of bubble wrap and cushion inside the shipping box so that it doesn't move around.
    libra89 likes this.
    03-23-2019 12:33 PM
  22. kide#WN's Avatar
    My Galaxy S9+ trade in was shipped on 03/11, delivered on 03/12 and approved on 03/19. So took about a week.
    libra89 likes this.
    03-23-2019 01:28 PM
  23. bhatech's Avatar
    My Galaxy S9+ trade in was shipped on 03/11, delivered on 03/12 and approved on 03/19. So took about a week.
    Nice good to know the timelines.
    libra89 likes this.
    03-23-2019 01:40 PM
  24. trucksmoveamerica#AC's Avatar
    My guess is after your return period. If they deny your trade before the return period is over you can return the phone.
    libra89 likes this.
    03-23-2019 02:53 PM
  25. clownin72's Avatar
    My trade in showed up in Ft Worth on Mar 14th, still waiting on official acceptance. Hopefully in the next few days
    libra89 likes this.
    03-23-2019 03:45 PM
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