1. Android Central Question's Avatar
    so, i recently pre ordered the s10, but was thinking of returning it and getting the s10+.

    i was wondering if i can keep the pre order gift which came with the s10 which is the galaxy buds even after i return the s10?

    thanks in advance.
    03-14-2019 07:05 PM
  2. belodion's Avatar
    Legally or morally?
    03-15-2019 06:14 AM
  3. trucksmoveamerica#AC's Avatar
    Call and ask Samsung, then it would be legal and moral.
    03-15-2019 06:16 AM
  4. Philipmom's Avatar
    I would assume the card you used to reserve the pre order will be charged for the buds. They always get their money in the end.
    libra89 likes this.
    03-15-2019 06:20 AM
  5. WizeGuyDezignz's Avatar
    so, i recently pre ordered the s10, but was thinking of returning it and getting the s10+.

    i was wondering if i can keep the pre order gift which came with the s10 which is the galaxy buds even after i return the s10?

    thanks in advance.
    You have to return the buds if you return the phone. I know because I asked the same thing. Samsung told me they don't do exchanges. They said I would have to return everything (including the buds) and place a new order. Which obviously you would miss out on the buds since that promo is over.
    03-15-2019 06:58 AM
  6. bhatech's Avatar
    Depends on where you bought the phone. If you bought it from Samsung.com then you have to return since everything is part of one order and they can track, and will charge for the buds if you return the phone without the buds.

    But if you bought it outside of Samsung.com like a carrier store, best buy or other retailer then yes you will have the pre order gift shipped out to you as long as you have the claim approved. They don't care if you return the phone or do whatever with it.
    libra89 likes this.
    03-15-2019 09:19 AM
  7. WizeGuyDezignz's Avatar
    Depends on where you bought the phone. If you bought it from Samsung.com then you have to return since everything is part of one order and they can track, and will charge for the buds if you return the phone without the buds.

    But if you bought it outside of Samsung.com like a carrier store, best buy or other retailer then yes you will have the pre order gift shipped out to you as long as you have the claim approved. They don't care if you return the phone or do whatever with it.
    Correct. I should have mentioned that I ordered mine from Samsung.com.
    03-15-2019 11:23 AM
  8. bhatech's Avatar
    Correct. I should have mentioned that I ordered mine from Samsung.com.
    Yeah you have to return the buds then.
    WizeGuyDezignz likes this.
    03-15-2019 11:24 AM
  9. WizeGuyDezignz's Avatar
    Yeah you have to return the buds then.
    I've already decided to not return it. My S10 is the perfect size and my battery life has been solid. Loving this phone!
    libra89 likes this.
    03-15-2019 11:42 AM
  10. bhatech's Avatar
    I've already decided to not return it. My S10 is the perfect size and my battery life has been solid. Loving this phone!
    Awesome
    03-15-2019 11:42 AM

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