1. justins24's Avatar
    Has anyone experienced random reboots after installing the update? Or with out the update. Had to return mine for another because it would randomly reboot through out the day and now my new one just randomly crashed that I had to hold Power and Volume down to reboot the phone.
    03-14-2019 10:44 PM
  2. lyingfromyou's Avatar
    Possible bad app?

    Weird how the issue carried over
    03-15-2019 08:54 AM
  3. tcdude's Avatar
    Happened to me today hopefully it won't be recurring
    03-15-2019 01:37 PM
  4. GrooveRite's Avatar
    Possible bad app?

    Weird how the issue carried over
    Yup! Thought the same.
    03-15-2019 02:21 PM
  5. tcdude's Avatar
    Ok it just happened again, I've never experienced this with any phone, seriously what is the best course of action?
    03-15-2019 02:53 PM
  6. trucksmoveamerica#AC's Avatar
    Ok it just happened again, I've never experienced this with any phone, seriously what is the best course of action?
    Safe mode to see if it happens again. If it doesn't then is an app, if it does then it's phone
    03-15-2019 03:10 PM
  7. jlangner's Avatar
    Can you open Device Care and then from menu go to App Issue History and see if there is a app that keeps having issues? Uninstall it and see if still happens.
    03-15-2019 04:00 PM
  8. tcdude's Avatar
    Can you open Device Care and then from menu go to App Issue History and see if there is a app that keeps having issues? Uninstall it and see if still happens.
    Yes I found 3 apps not sure why though I've had them for a while and it never gave me issues before
    03-15-2019 04:51 PM
  9. tcdude's Avatar
    Yes I found 3 apps not sure why though I've had them for a while and it never gave me issues before
    It states that the app crashed several times 3 days ago
    03-15-2019 04:52 PM
  10. tcdude's Avatar
    It states that the app crashed several times 3 days ago
    Got rid of the 3 apps but restarted again this morning

    Sorry if this sounds like a silly question but how long do I need to keep the phone in safe mode being that it may be a couple of days between restarts
    03-17-2019 10:43 AM

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