03-18-2019 05:17 PM
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  1. sqa4life's Avatar
    I switched to the S10+ from an S9+ and I don't see much improvement. Also, the fingerprint is a degrade, IMO.

    Consider waiting the Note 10.
    Do you guys think Samsung will have similar trade-in promotion for the Note 10? (Free earbud + $50 accessories + $550 for the S9+)
    03-14-2019 10:34 PM
  2. areyes163's Avatar
    I switched to the S10+ from an S9+ and I don't see much improvement. Also, the fingerprint is a degrade, IMO.

    Consider waiting the Note 10.
    Do you guys think Samsung will have similar trade-in promotion for the Note 10? (Free earbud + $50 accessories + $550 for the S9+)
    Anyones guess. Samsung typically has deals but that us subject to change at any moment.
    03-14-2019 10:37 PM
  3. Mattsg430's Avatar
    fingerprint is great for me. just pay a lot attention to the fingerprint graphic when you're registering your fingerprint and it works every time.
    DWS44 likes this.
    03-14-2019 10:40 PM
  4. Ssusers's Avatar
    It not much different than Note 9 .

    I am returning back to vzw ( I got from costco, so no restocking fee ) on Monday and will be back to use Note9 ...

    Wait for Note10
    03-14-2019 11:32 PM
  5. Almeuit's Avatar
    You won't see much improvement from S9 to S10.
    03-14-2019 11:52 PM
  6. bhatech's Avatar
    Every Samsung phone will have great pre order deals and generally some kind of deal thru out the year, that's a given.

    As far as fingerprint sensor, I'm guessing they will be using the same Snapdragon 855 platform which will have the same ultrasonic fingerprint. I'm guessing improvements will come in the form of firmware or software updates which will most likely come to S10 series as well.
    EMGSM likes this.
    03-14-2019 11:53 PM
  7. Mattsg430's Avatar
    did I get a superb S10? I don't understand how there's so much drama with the fingerprint sensor on this phone. it literally works flawlessly for me.
    03-15-2019 12:57 AM
  8. Rose4uKY's Avatar
    did I get a superb S10? I don't understand how there's so much drama with the fingerprint sensor on this phone. it literally works flawlessly for me.
    My husband hasn't had any problems neither.
    03-15-2019 01:22 AM
  9. Mattsg430's Avatar
    My husband hasn't had any problems neither.
    Ya, ppl need to know that you have to PLACE it at the right spot. Good lord it isn't that hard.
    DWS44, jlangner and Liquid_Chaos87 like this.
    03-15-2019 01:34 AM
  10. Fred98TJ's Avatar
    Except that reviewers have complained about the FPS also. Verizon 1.0 isn’t that great. I’m sure improvements will come with firmware updates.
    For those that’s it’s working for, that’s great man, enjoy.
    03-15-2019 01:46 AM
  11. Mattsg430's Avatar
    Except that reviewers have complained about the FPS also. Verizon 1.0 isn’t that great. I’m sure improvements will come with firmware updates.
    For those that’s it’s working for, that’s great man, enjoy.
    Ya, apparently it's an issue with the plus model.
    03-15-2019 01:56 AM
  12. bhatech's Avatar
    Ya, apparently it's an issue with the plus model.
    No it's the same on both S10 and S10+, they are exactly identical.

    As others have chimed, there are people who don't have any issues which is great but there are also people who have reported in the forums, reviewers on reviews etc that it's not working great for them irrespective of trying everything possible. It's not like we don't how to use lol, many of the people who are having issues have used lots of phones and know to try different methods to make it work but unfortunately still not ideal.

    It's what it is, it's still a great phone just the fingerprint sensor not being ideal for those who have the problem.
    03-15-2019 01:59 AM
  13. bembol's Avatar
    I get the FPS isn't 100% but it's definitely not a deal breaker. Samsung did an amazing job with it.

    My only complaint is the PRICE.

    Also, isn't this their first attempt at the Ultrasonic FPS? This is why I'm not so anal about it. I'm sure it will get fixed.

    I love it can't wait for my S10+ Ceramic White 512GB.
    jlangner likes this.
    03-15-2019 03:17 AM
  14. trucksmoveamerica#AC's Avatar
    Ya, apparently it's an issue with the plus model.
    Working just fine on my 10+. For whatever reason, some aren't working. It's probably a combo of not doing it right, FPS not working right. I also feel skin type effects it also.
    03-15-2019 06:24 AM
  15. jimjonesG7's Avatar
    Love the S10+, i still have the screen protector on, I get it right 80%of the time, not a problem for me, but beginning to think the S9+ is not soo bad, really like the weight of the S9+, the ceramic S10+ would have been a good buy if i could afford it. My finger always seems to wander to the back of my phone. Think ill stick with the S10+. i bet samsung add the finger scanner on the power button like the S10e.
    03-15-2019 06:57 AM
  16. DWS44's Avatar
    Except that reviewers have complained about the FPS also. Verizon 1.0 isn’t that great. I’m sure improvements will come with firmware updates.
    For those that’s it’s working for, that’s great man, enjoy.
    Verizon S10 here, and mine works dang near every time. Not saying that to gloat, just find it wild that the FPS is nearly flawless for some, but a disaster for others.

    Maybe some of us just have superior thumbprints. hehe
    03-15-2019 07:10 AM
  17. Mattsg430's Avatar
    No it's the same on both S10 and S10+, they are exactly identical.

    As others have chimed, there are people who don't have any issues which is great but there are also people who have reported in the forums, reviewers on reviews etc that it's not working great for them irrespective of trying everything possible. It's not like we don't how to use lol, many of the people who are having issues have used lots of phones and know to try different methods to make it work but unfortunately still not ideal.

    It's what it is, it's still a great phone just the fingerprint sensor not being ideal for those who have the problem.
    True. But I guarantee you the average consumer who buys this phone is probably not placing their fingerprint correctly.
    03-15-2019 11:03 AM
  18. Almeuit's Avatar
    True. But I guarantee you the average consumer who buys this phone is probably not placing their fingerprint correctly.
    Possibly.. I mean FP readers aren't new and plenty of people have used them for years now so it isn't something new or scary for most. Simply place and go is what FP reader should be.

    There are plenty of tech people on this forum that are having issues so... what is your excuse for them?
    03-15-2019 11:08 AM
  19. msm0511's Avatar
    People that have rough, dry hands might have more issues than others. People that have calloused fingers from working outside, playing certain musical instruments, etc. could also face some issues potentially with it.
    03-15-2019 11:11 AM
  20. Mattsg430's Avatar
    Possibly.. I mean FP readers aren't new and plenty of people have used them for years now so it isn't something new or scary for most. Simply place and go is what FP reader should be.

    There are plenty of tech people on this forum that are having issues so... what is your excuse for them?
    I agree that some units may be worse than others with regard to fingerprint scanning functionality. What I don't agree with is the scale of the problem, and my belief is that a lot of issues related to the fingerprint scanner is a result of average consumers not using it correctly. You're also correct that fingerprint scanners aren't new, however, this type of fingerprint scanner is new. This is just my opinion of course, but I think it is definitely a plausible explanation for the scale of this issue, and not the result of thousands of faulty units.
    DWS44 likes this.
    03-15-2019 11:15 AM
  21. Almeuit's Avatar
    I agree that some units may be worse than others with regard to fingerprint scanning functionality. What I don't agree with is the scale of the problem, and my belief is that a lot of issues related to the fingerprint scanner is a result of average consumers not using it correctly. You're also correct that fingerprint scanners aren't new, however, this type of fingerprint scanner is new. This is just my opinion of course, but I think it is definitely a plausible explanation for the scale of this issue, and not the result of thousands of faulty units.
    Well most would say the average consumer doesn't go to tech forums / blogs so it is shocking to hear you think that. I have seen many members on here that I know buy tons of phone who are complaining about it and I know they know how to read / use a FP scanner.
    DMP89145 likes this.
    03-15-2019 11:16 AM
  22. bhatech's Avatar
    True. But I guarantee you the average consumer who buys this phone is probably not placing their fingerprint correctly.
    I'm not talking about normals, I'm talking about complaints from tech savvy people in this and many other forums, reviewers with whom Samsung PR closely work with any issues during the review period.

    And to your point, even for normal people they shouldn't worry about too much, it should just work like earlier fingerprint sensors otherwise it's degraded experience or bad design.

    You will be like then why do you keep the phone? Because the phone is great, just because the fingerprint is not the greatest for some percentage of people it doesn't mean it's a bad phone. It's just valid concern that people and reviewers are bringing up so that Samsung can address in future update.

    And yes there is a large percentage of people that it works perfectly, no one is arguing it. It's just when someone says there is some problem, it's easy to dismiss my phone is not having problem so it must be the user. That may be true but when there are lots of similar complaints pouring in and there is a general trend then you got to take notice.
    03-15-2019 11:16 AM
  23. Mattsg430's Avatar
    Well most would say the average consumer doesn't go to tech forums / blogs so it is shocking to hear you think that. I have seen many members on here that I know buy tons of phone who are complaining about it and I know they know how to read / use a FP scanner.
    There are plenty of average consumers who go to blogs and tech forums after googling for an answer to their issues. What I'm saying is the issue is most likely not the device. I just have trouble believing the scale of this issue. Maybe I'm off base but that's just my opinion.
    03-15-2019 11:20 AM
  24. EMGSM's Avatar
    Every Samsung phone will have great pre order deals and generally some kind of deal thru out the year, that's a given.

    As far as fingerprint sensor, I'm guessing they will be using the same Snapdragon 855 platform which will have the same ultrasonic fingerprint. I'm guessing improvements will come in the form of firmware or software updates which will most likely come to S10 series as well.
    My thoughts exactly. Samsung will push out software/firmware and I hope it's as simple as that cause if it's hardware, we're all stuck for a while...unless you return it of course.
    bhatech likes this.
    03-15-2019 11:23 AM
  25. Almeuit's Avatar
    There are plenty of average consumers who go to blogs and tech forums after googling for an answer to their issues. What I'm saying is the issue is most likely not the device. I just have trouble believing the scale of this issue. Maybe I'm off base but that's just my opinion.
    Definitely odd to hear that. Even if we ignore the average consumer I have seen well known reviewers I trust say it and people on this forum I have known for years that say it (all who know how to use it properly because it isn't exactly hard to figure out).
    bhatech and jhimmel like this.
    03-15-2019 11:25 AM
43 12

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