1. Jakelong04's Avatar
    I might be the only one but I'm pretty sure I ordered the prism white s10 plus. When I recieved my device yesterday I noticed that the color on the box wasn't white like everyone else's. I had received the flamingo pink. I thought it was my mistake when ordering but I didn't even click on flamingo pink at all. I made sure it was prism white. I'm waiting to see what Samsung says but I'm debating whether or not I should keep it, since it seems like it's a little more rare to get ahold of this color. It looks nice though....
    03-15-2019 12:18 PM
  2. SpookDroid's Avatar
    Only way to make sure is to read the e-mail you got with your order (or pre-order). THAT'S what they will use as a back up (whether or not you clicked on it is not something you can prove... if the order was wrong initially on the confirmation side, that's when you should have seen it). If that doesn't match the phone you got, then yeah, they should replace it. If not, they might offer to refund it or something but probably won't go out of their way to get you the right color.
    03-15-2019 01:22 PM
  3. Rose4uKY's Avatar
    I'm waiting on a flamingo pink unlocked from Best Buy that I pre-ordered on 2/22 no one has any.
    03-15-2019 08:33 PM
  4. bhatech's Avatar
    I might be the only one but I'm pretty sure I ordered the prism white s10 plus. When I recieved my device yesterday I noticed that the color on the box wasn't white like everyone else's. I had received the flamingo pink. I thought it was my mistake when ordering but I didn't even click on flamingo pink at all. I made sure it was prism white. I'm waiting to see what Samsung says but I'm debating whether or not I should keep it, since it seems like it's a little more rare to get ahold of this color. It looks nice though....
    Should be pretty straight forward to verify what you ordered. What does your order say on Samsung.com? If it says white and they sent you pink then just call them up and they should be able to send you the white, along with shipping label to send the pink one back once you receive.

    If in case by mistake you ordered the pink, then probably you have to return the phone and reorder the white if you want that.

    Either way, Samsung customer care isn't the greatest so you they will give you some run around.
    pontiac005 likes this.
    03-15-2019 08:55 PM
  5. Martell545's Avatar
    If the pink isn't bad then keep it.
    03-15-2019 09:47 PM
  6. 1raygin's Avatar
    Flamingo Pink is going to be my color choice when I order in a few months but you should absolutely get the color you want. Good luck.
    Rose4uKY likes this.
    03-16-2019 06:30 AM
  7. msm0511's Avatar
    Seeing that the pink is more difficult to find you could probably make a decent profit selling it on swappa if you hurry.
    03-16-2019 08:06 AM

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