1. MarathonMan's Avatar
    Hello,
    Traded in a pristine Note 8 for a S10+ (returned via FedEx Mar 11 Received March 14) delivered and signed for.
    No email acknowledging receipt. I've read both horror and all went well stories regarding Samsung's trade in program. Just wondering how long the process takes and what to expect about notifications?
    TIA,
    Pete
    03-17-2019 08:27 AM
  2. kide#WN's Avatar
    Same here. Traded in Galaxy S9+. Dropped at FedEx on March 11, received on March 12. The Shop Samsung app shows only Received status. No other updates since.
    03-17-2019 08:43 AM
  3. WizeGuyDezignz's Avatar
    I'm assuming no news is good news?
    03-17-2019 10:40 AM
  4. jlangner's Avatar
    Same, sent in March 8. Nothing yet. I thought I read somewhere could take couple weeks.
    03-17-2019 10:49 AM
  5. jlangner's Avatar
    Just got an email saying my Note 9 was accepted. YEAH!
    libra89 likes this.
    03-19-2019 07:41 AM
  6. Jaycemiskel's Avatar
    Mine got to them March 14th so maybe I'll hear by the end of the month.
    03-19-2019 07:53 AM
  7. 1naturalace's Avatar
    They received my trade in March 14th too. I haven't heard anything yet.
    03-19-2019 07:53 AM
  8. jlangner's Avatar
    Mine got to them March 14th so maybe I'll hear by the end of the month.
    They received mine on the 11th so maybe this week you will hear.
    03-19-2019 08:01 AM
  9. Jaycemiskel's Avatar
    They received mine on the 11th so maybe this week you will hear.
    That would be great. I've got pictures and videos and stuff just in case, but I think it'll work out.
    03-19-2019 08:06 AM
  10. libra89's Avatar
    Just got an email saying my Note 9 was accepted. YEAH!
    Congrats! Also thank you for the timeline as well, it helps.
    bhatech likes this.
    03-19-2019 09:38 AM
  11. ScottsoNJ's Avatar
    They accepted my S9 on Saturday. YEAH !!
    libra89 likes this.
    03-19-2019 01:09 PM
  12. Lobwedgephil's Avatar
    They received min on the 11th, haven't heard anything.
    03-19-2019 02:49 PM
  13. clownin72's Avatar
    My note 8 got there on Mar 14th. Still no status update either
    03-19-2019 04:58 PM
  14. kide#WN's Avatar
    Got accepted status today! Finally.
    libra89 and bhatech like this.
    03-19-2019 05:21 PM
  15. wricu01's Avatar
    spent about a week and a half from me I'm still waiting
    03-20-2019 11:45 AM
  16. Jaycemiskel's Avatar
    Got accepted today! Such an easy process. Might have to do this for the Note 10 lol.
    libra89 and jlangner like this.
    03-20-2019 08:35 PM
  17. libra89's Avatar
    Got accepted today! Such an easy process. Might have to do this for the Note 10 lol.
    Thank you for the update! You shared that they got it March 14 and you got acceptance on March 21. That's just a week, which is really helpful.
    03-21-2019 10:35 AM
  18. Jaycemiskel's Avatar
    Thank you for the update! You shared that they got it March 14 and you got acceptance on March 21. That's just a week, which is really helpful.
    Yep, I was very surprised it was done so quickly. Glad I could help.
    libra89 and jlangner like this.
    03-21-2019 10:37 AM
  19. lyund's Avatar
    I decided to keep my Note 8 and not trade it in but I do remember trading in my S7 for my Note 8. The website just said Accepted and never sent a confirmation email haha. Check your samsung.com account if you haven't received an email. If it said says Accepted that's the only notice you'll get I think.
    libra89 and WizeGuyDezignz like this.
    03-21-2019 12:40 PM

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