1. MarathonMan's Avatar
    Hello,
    Traded in a pristine Note 8 for a S10+ (returned via FedEx Mar 11 Received March 14) delivered and signed for.
    No email acknowledging receipt. I've read both horror and all went well stories regarding Samsung's trade in program. Just wondering how long the process takes and what to expect about notifications?
    TIA,
    Pete
    03-17-2019 08:27 AM
  2. kide#WN's Avatar
    Same here. Traded in Galaxy S9+. Dropped at FedEx on March 11, received on March 12. The Shop Samsung app shows only Received status. No other updates since.
    03-17-2019 08:43 AM
  3. WizeGuyDezignz's Avatar
    I'm assuming no news is good news?
    03-17-2019 10:40 AM
  4. jlangner's Avatar
    Same, sent in March 8. Nothing yet. I thought I read somewhere could take couple weeks.
    03-17-2019 10:49 AM
  5. jlangner's Avatar
    Just got an email saying my Note 9 was accepted. YEAH!
    libra89 likes this.
    Yesterday 07:41 AM
  6. Jaycemiskel's Avatar
    Mine got to them March 14th so maybe I'll hear by the end of the month.
    Yesterday 07:53 AM
  7. 1naturalace's Avatar
    They received my trade in March 14th too. I haven't heard anything yet.
    Yesterday 07:53 AM
  8. jlangner's Avatar
    Mine got to them March 14th so maybe I'll hear by the end of the month.
    They received mine on the 11th so maybe this week you will hear.
    Yesterday 08:01 AM
  9. Jaycemiskel's Avatar
    They received mine on the 11th so maybe this week you will hear.
    That would be great. I've got pictures and videos and stuff just in case, but I think it'll work out.
    Yesterday 08:06 AM
  10. libra89's Avatar
    Just got an email saying my Note 9 was accepted. YEAH!
    Congrats! Also thank you for the timeline as well, it helps.
    bhatech likes this.
    Yesterday 09:38 AM
  11. ScottsoNJ's Avatar
    They accepted my S9 on Saturday. YEAH !!
    libra89 likes this.
    Yesterday 01:09 PM
  12. Lobwedgephil's Avatar
    They received min on the 11th, haven't heard anything.
    Yesterday 02:49 PM
  13. clownin72's Avatar
    My note 8 got there on Mar 14th. Still no status update either
    Yesterday 04:58 PM
  14. kide#WN's Avatar
    Got accepted status today! Finally.
    libra89 and bhatech like this.
    Yesterday 05:21 PM
  15. wricu01's Avatar
    spent about a week and a half from me I'm still waiting
    Today 11:45 AM
  16. Jaycemiskel's Avatar
    Got accepted today! Such an easy process. Might have to do this for the Note 10 lol.
    Today 08:35 PM

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