1. kct1975's Avatar
    So my current Samsung Note 5 has started randomly rebooting itself in addition to the battery problems and the GPS problems.

    So I have decided to finally take the plunge and get a new phone ...

    I want to get the Samsung Galaxy 10 + 512 GB Unlocked wmodel. When I attempt to purchase it on the Best Buy website, I get the message below that my current Sprint account is not compatible with the phone, and I have to make an appointment with a 'mobile specialist'. I did make the appointment for Saturday.

    Personally I don't understand, and I kind of feel like Sprint is trying to push me into getting the 128 GB model only. In fact I wouldn't be surprised at all if, when I meet with the Best Buy employee, that Sprint tells us I will have to purchase the 128 GB model to be compliant with Sprint.

    I know that several of my esteemed colleagues here have successfully purchased a Samsung S10 + 512 GB model thru Best Buy and put it on the Sprint network...

    So my question is what gives?

    I have the Unlimited Freedom Plan, so why would the Samsung S10 + 512 GB model be Incompatible with my current Sprint Unlimited Freedom Plan?
    03-19-2019 09:46 AM
  2. bhatech's Avatar
    Why not just buy the phone without activating and put your old SIM? The US unlocked model is compatible with all US carriers (minus some carrier specific on some carriers may not work).

    And there isn't any difference between 512 GB and 128 GB in terms of compatibility.
    kct1975 likes this.
    03-19-2019 09:51 AM
  3. kct1975's Avatar
    Why not just buy the phone without activating and put your old SIM? The US unlocked model is compatible with all US carriers (minus some carrier specific on some carriers may not work).

    And there isn't any difference between 512 GB and 128 GB in terms of compatibility.
    Thank you for confirming that the phone will work with Sprint.

    The reason I was planning on doing the Activate Now option at Best Buy is that the device would be about $150 cheaper.

    I do agree, however, if it winds up to be too much of a hassle, then I will purchase the Unlocked S10+ 512 GB and choose the Activate Later option.

    My hope, however, is that I can get everything worked out.

    My reason for asking here, was that I was wondering if anyone else here had experienced the same challenges.
    03-19-2019 11:38 AM

Similar Threads

  1. Hands-on video for AT&T Galaxy Fold leaks
    By libra89 in forum Samsung Galaxy Fold
    Replies: 4
    Last Post: 03-22-2019, 10:59 PM
  2. Widgets on Approach action
    By manderson1767 in forum Moto Z
    Replies: 1
    Last Post: 03-19-2019, 01:01 PM
  3. Widgets on Approach
    By manderson1767 in forum Moto Z
    Replies: 1
    Last Post: 03-19-2019, 09:37 AM
  4. Widgets on Approach
    By manderson1767 in forum Ask a Question
    Replies: 0
    Last Post: 03-19-2019, 09:32 AM
LINK TO POST COPIED TO CLIPBOARD