12-24-2019 12:35 PM
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  1. Android Central Question's Avatar
    Android Central Question
    I have a Galaxy S10 Plus and when i send a video message from gallery via text, it gets pixelated. Is there a way of fixing this?
    03-23-2019 05:15 PM
  2. Mike Dee's Avatar
    Mike Dee
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    Originally Posted by Android Central Question
    I have a Galaxy S10 Plus and when i send a video message from gallery via text, it gets pixelated. Is there a way of fixing this?
    Are you sending it to an iPhone?
    03-23-2019 08:44 PM
  3. Devhux's Avatar
    Devhux
    Text messages typically use MMS which is very very poor quality. It's not like iMessage.
    03-23-2019 08:56 PM
  4. mck2018's Avatar
    mck2018
    Carriers impose data limits on texts, so they decrease the quality on videos to meet their limit size.

    Allo was a great solution for this, Allo is gone now so I'm using what's app to send and receive higher quality videos.
    03-23-2019 08:59 PM
  5. Narcist1's Avatar
    Narcist1
    Originally Posted by Mike Dee
    Are you sending it to an iPhone?
    Nope. It's being sent to another Galaxy S10
    03-23-2019 09:02 PM
  7. Narcist1's Avatar
    Narcist1
    Originally Posted by Devhux
    Text messages typically use MMS which is very very poor quality. It's not like iMessage.
    I never had this problem when I had my Galaxy S8
    03-23-2019 09:03 PM
  8. Narcist1's Avatar
    Narcist1
    Originally Posted by mck2018
    Carriers impose data limits on texts, so they decrease the quality on videos to meet their limit size.

    Allo was a great solution for this, Allo is gone now so I'm using what's app to send and receive higher quality videos.
    I might have to use What's App, but I hate having app to text when I really should have this problem.
    03-23-2019 09:05 PM
  9. mustang7757's Avatar
    mustang7757
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    Originally Posted by Narcist1
    I might have to use What's App, but I hate having app to text when I really should have this problem.
    Double check in message settings imput mode automatic

    Edit : also multimedia is set to free
    03-23-2019 09:11 PM
  10. mck2018's Avatar
    mck2018
    My understanding has always been that it's the carrier, not the phone. I can't ever recall being able to send high quality videos or multiple photos in the same mms.
    03-23-2019 09:11 PM
  11. Devhux's Avatar
    Devhux
    Honestly, if carriers would start supporting Google's RCS protocol for messaging we wouldn't have this problem.

    They're still relying on old-school MMS which we were using since the first camera phones or so. Apple obviously helped sidestep this with iMessage, but if you ever went pics to Android users they would have received the grain/poor quality images.
    03-23-2019 09:17 PM
  12. Narcist1's Avatar
    Narcist1
    Originally Posted by mustang7757
    Double check in message settings imput mode automatic

    Edit : also multimedia is set to free
    Nothing in the settings to change it. My previous phone had it, but not this one.
    03-23-2019 09:17 PM
  13. mustang7757's Avatar
    mustang7757
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    Originally Posted by Narcist1
    Nothing in the settings to change it. My previous phone had it, but not this one.
    You have unlocked version?, which carrier?
    03-23-2019 09:19 PM
  14. Mike Dee's Avatar
    Mike Dee
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    Originally Posted by Narcist1
    Nothing in the settings to change it. My previous phone had it, but not this one.
    Did you look in the messaging app?
    03-23-2019 09:19 PM
  15. Narcist1's Avatar
    Narcist1
    Originally Posted by mustang7757
    You have unlocked version?, which carrier?
    I have Verizon.
    03-23-2019 09:36 PM
  16. Narcist1's Avatar
    Narcist1
    Originally Posted by Mike Dee
    Did you look in the messaging app?
    Yup. Nothing in there to change it
    03-23-2019 09:36 PM
  17. mustang7757's Avatar
    mustang7757
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    Originally Posted by Narcist1
    I have Verizon.
    Verizon have RCS? , TMobile does
    03-23-2019 09:39 PM
  18. Devhux's Avatar
    Devhux
    Verizon supports it on the Pixel 2 and 3 at least. Also note that i don't believe Apple supports it so you'll he stuck if you're sending things to iPhones (and that one you can blame solely on Apple).
    03-23-2019 09:43 PM
  19. mustang7757's Avatar
    mustang7757
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    Originally Posted by Devhux
    Verizon supports it on the Pixel 2 and 3 at least. Also note that i don't believe Apple supports it so you'll he stuck if you're sending things to iPhones (and that one you can blame solely on Apple).
    Yeah I heard that for the pixels
    03-23-2019 09:50 PM
  20. mustang7757's Avatar
    mustang7757
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    Originally Posted by Narcist1
    I have Verizon.
    The only thing I can say is try another texting App like Android messages or Textra.
    03-23-2019 09:50 PM
  21. EricMartinSoCal's Avatar
    EricMartinSoCal
    Originally Posted by Android Central Question
    I have a Galaxy S10 Plus and when i send a video message from gallery via text, it gets pixelated. Is there a way of fixing this?
    Upload to Google Drive and share. They get the full video. I share everything using Google Photos or Google Drive.
    03-23-2019 11:18 PM
  22. Narcist1's Avatar
    Narcist1
    Originally Posted by mustang7757
    The only thing I can say is try another texting App like Android messages or Textra.
    Actually changed the default messenger back to Message+ and it worked
    mustang7757 likes this.
    03-24-2019 09:56 AM
  23. mustang7757's Avatar
    mustang7757
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    Originally Posted by Narcist1
    Actually changed the default messenger back to Message+ and it worked
    Great , glad it's working now
    Narcist1 likes this.
    03-24-2019 09:59 AM
  24. elsaalex's Avatar
    elsaalex
    Originally Posted by Narcist1
    Actually changed the default messenger back to Message+ and it worked
    Curious....now that your using Verizon's message + does the other person receive the videos pixelated still or is good quality?
    04-01-2019 12:38 PM
  25. Almeuit's Avatar
    Almeuit
    Moderator Team Leader
    Originally Posted by mustang7757
    Verizon have RCS? , TMobile does
    T-Mobile does on specific phones only (which one of them isn't the S10 IIRC).
    04-01-2019 12:45 PM
  26. mustang7757's Avatar
    mustang7757
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    Originally Posted by Almeuit
    T-Mobile does on specific phones only (which one of them isn't the S10 IIRC).
    On my s10+ I can see read message and video chat with others through the dialer maybe they dont have universal .
    04-01-2019 01:45 PM
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