03-31-2019 12:13 PM
31 12
tools
  1. OrangeBerry02's Avatar
    Since getting my S10 I've been plagued with full page ads popping up when I open my phone ... not every time but regularly enough to be really irritating. Never had this problem on my S8 so I guess I've got something wrong in the settings, hit a button or whatever.

    Don't really want to add software to resolve the problem if I can help it.

    Grateful for any help.
    03-28-2019 11:51 AM
  2. Javier P's Avatar
    Those ads are caused by an app that you downloaded. This guide can help you to find the culprit.

    https://forums.androidcentral.com/sh...d.php?t=901497
    SpookDroid likes this.
    03-28-2019 11:54 AM
  3. OrangeBerry02's Avatar
    Those ads are caused by an app that you downloaded. This guide can help you to find the culprit.

    https://forums.androidcentral.com/sh...d.php?t=901497
    Thanks for the v quick response. I have taken some action and will see if that solves my problem. Most grateful.
    Javier P likes this.
    03-28-2019 12:15 PM
  4. Javier P's Avatar
    Thanks for the v quick response. I have taken some action and will see if that solves my problem. Most grateful.
    You're welcome. Tell us how it goes.
    03-28-2019 12:43 PM
  5. donm527's Avatar
    03-28-2019 02:10 PM
  6. OrangeBerry02's Avatar
    Not for me ... but thanks for the link. Tried but it just wanted me to download a further pile of rubbish having downloaded the first.
    03-29-2019 07:28 AM
  7. OrangeBerry02's Avatar
    Those ads are caused by an app that you downloaded. This guide can help you to find the culprit.

    https://forums.androidcentral.com/sh...d.php?t=901497
    Sadly this has not worked ... the ads NEVER show up in recent apps and trying to work out the culprit from Running Apps is for me impossible. I have methodically, using the system proposed, removed ALL apps I have on apart from my basic core apps and I still have the problem. I now have the occasional appearance of a really irritating video from BT trying to sell me something ... as a result I am just about to cancel an order I have with them that isn't related!

    So ... I will tolerate the intolerable until I can find the time to return everything to factory settings and start again from scratch.

    ... but, thanks for trying to help. And everyone else, be careful!
    03-29-2019 07:35 AM
  8. Javier P's Avatar
    Sadly this has not worked ... the ads NEVER show up in recent apps and trying to work out the culprit from Running Apps is for me impossible. I have methodically, using the system proposed, removed ALL apps I have on apart from my basic core apps and I still have the problem. I now have the occasional appearance of a really irritating video from BT trying to sell me something ... as a result I am just about to cancel an order I have with them that isn't related!

    So ... I will tolerate the intolerable until I can find the time to return everything to factory settings and start again from scratch.

    ... but, thanks for trying to help. And everyone else, be careful!
    Do you want to try what we did here?

    https://forums.androidcentral.com/sh...d.php?t=952232

    Post your memory usage and running services screens right after getting the ad and we'll take a look.
    03-29-2019 07:39 AM
  9. OrangeBerry02's Avatar
    Do you want to try what we did here?

    https://forums.androidcentral.com/sh...d.php?t=952232

    Post your memory usage and running services screens right after getting the ad and we'll take a look.
    Definitely ... v kind thank you ... I will post when it happens again and I can do the screenshots for you. I hasten to add I don't really understand what I'm doing but can replicate Plff710's output for you to look at.

    MUCH appreciated.
    03-29-2019 08:00 AM
  10. OrangeBerry02's Avatar
    Do you want to try what we did here?

    https://forums.androidcentral.com/sh...d.php?t=952232

    Post your memory usage and running services screens right after getting the ad and we'll take a look.
    Javier P

    Just had another ad - image below - other info to follow ...

    [SOLVED] Ads ... how to stop them?-2019-03-29-17.05.06.jpg
    03-29-2019 12:22 PM
  11. OrangeBerry02's Avatar
    Memory Usage:

    [SOLVED] Ads ... how to stop them?-2019-03-29-17.06.27.jpg

    [SOLVED] Ads ... how to stop them?-2019-03-29-17.06.48.jpg

    [SOLVED] Ads ... how to stop them?-2019-03-29-17.07.03.jpg

    [SOLVED] Ads ... how to stop them?-2019-03-29-17.07.18.jpg

    [SOLVED] Ads ... how to stop them?-2019-03-29-17.07.30.jpg

    [SOLVED] Ads ... how to stop them?-2019-03-29-17.07.44.jpg

    [SOLVED] Ads ... how to stop them?-2019-03-29-17.07.54.jpg

    [SOLVED] Ads ... how to stop them?-2019-03-29-17.08.04.jpg

    [SOLVED] Ads ... how to stop them?-2019-03-29-17.08.17.jpg

    [SOLVED] Ads ... how to stop them?-2019-03-29-17.08.28.jpg

    [SOLVED] Ads ... how to stop them?-2019-03-29-17.08.41.jpg

    [SOLVED] Ads ... how to stop them?-2019-03-29-17.08.51.jpg
    03-29-2019 12:36 PM
  12. OrangeBerry02's Avatar
    Running Services ...

    [SOLVED] Ads ... how to stop them?-2019-03-29-17.09.06.jpg

    [SOLVED] Ads ... how to stop them?-2019-03-29-17.09.17.jpg

    [SOLVED] Ads ... how to stop them?-2019-03-29-17.09.29.jpg

    [SOLVED] Ads ... how to stop them?-2019-03-29-17.09.42.jpg
    03-29-2019 12:40 PM
  13. Javier P's Avatar
    After a quick look a couple of apps grabbed my attention, Solitaire and QR Code scanner. Similar apps have several reviews complaining about intrusive ads. Not sure which ones you have installed though.
    03-29-2019 12:46 PM
  14. OrangeBerry02's Avatar
    After a quick look a couple of apps grabbed my attention, Solitaire and QR Code scanner. Similar apps have several reviews complaining about intrusive ads. Not sure which ones you have installed though.
    You are good, thanks.

    I'll properly uninstall both and report back!
    Javier P likes this.
    03-29-2019 12:48 PM
  15. Javier P's Avatar
    Check the reviews for those two apps in the Play Store and maybe uninstall them temporarily to see if the ads stop.
    03-29-2019 12:49 PM
  16. OrangeBerry02's Avatar
    Check the reviews for those two apps in the Play Store and maybe uninstall them temporarily to see if the ads stop.
    Okay. And thanks for your help!
    03-29-2019 01:52 PM
  17. OrangeBerry02's Avatar
    Javier P

    Thanks to you, problem now solved. As it turns out I could have solved the problem myself if I had read (as you advise) the reviews for the culprit software before installing. Lesson learned for the future!

    In my case, the culprit was QR Scanner by G-Tool Lab. Having uninstalled that app, no full page advertisements have re-appeared.

    Many thanks ... you have saved me piles of anguish re-setting my phone ... and it works now, as it should!
    Javier P, Trees and SpookDroid like this.
    03-30-2019 04:27 AM
  18. Golfdriver97's Avatar
    the culprit was QR Scanner
    I am actually surprised that by now, at least, Google or even Samsung hasn't included a QR scanner in the camera app. It would make life a little easier, as QR codes are becoming more prevalent, and having it embedded in the camera would just make sense.
    03-30-2019 08:33 AM
  19. Javier P's Avatar
    Javier P

    Thanks to you, problem now solved. As it turns out I could have solved the problem myself if I had read (as you advise) the reviews for the culprit software before installing. Lesson learned for the future!

    In my case, the culprit was QR Scanner by G-Tool Lab. Having uninstalled that app, no full page advertisements have re-appeared.

    Many thanks ... you have saved me piles of anguish re-setting my phone ... and it works now, as it should!
    Excellent! Glad it helped and thanks for the follow up. See you around the forums.
    Trees likes this.
    03-30-2019 08:36 AM
  20. Leafs1201's Avatar
    I had this a couple of months ago on my Note 8, turned out it was a rogue app that was doing it, IP Vanish was the culprit for me, as soon as I uninstalled it the ads stopped, needless to say I haven't put it on my S10+ either.
    03-30-2019 08:48 AM
  21. SpookDroid's Avatar
    I am actually surprised that by now, at least, Google or even Samsung hasn't included a QR scanner in the camera app. It would make life a little easier, as QR codes are becoming more prevalent, and having it embedded in the camera would just make sense.
    Except they have. For a while. Samsung in the form of Bixby, Google inside Assistant's Lens.
    03-30-2019 10:04 AM
  22. pappcam's Avatar
    Except they have. For a while. Samsung in the form of Bixby, Google inside Assistant's Lens.
    How do I use those? I usually install Barcode Scanner on my phones and have had no issues but I'm curious anyway.
    03-30-2019 10:15 AM
  23. GrooveRite's Avatar
    Doesn't the Amazon app have a scanner for QR codes?!?
    03-30-2019 10:39 AM
  24. Golfdriver97's Avatar
    Except they have. For a while. Samsung in the form of Bixby, Google inside Assistant's Lens.
    Edit: I found Lens buried under more options in the camera app.
    03-30-2019 10:46 AM
  25. SpookDroid's Avatar
    How do I use those? I usually install Barcode Scanner on my phones and have had no issues but I'm curious anyway.
    In Samsung camera's (as long as they support Bixby) you'll see the Bixby Vision button somewhere in the interface (either atop or at the bottom).

    For Google, I'm not sure if it's in the camera or if you have to launch Google Lens from the Assistant.
    03-30-2019 10:48 AM
31 12

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