03-31-2019 12:23 AM
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  1. scottbeamer's Avatar
    scottbeamer
    This happens all the time.

    03-30-2019 03:03 PM
  2. tcdude's Avatar
    tcdude
    I've never seen that before does this message pop up on your home screen?
    03-30-2019 06:16 PM
  3. claykin's Avatar
    claykin
    System Intelligence is "system /OS" app. I suppose you can try

    Settings > Apps > click 3 dots > show system apps. Scroll to System Intelligence > Storage. Clear cache and clear data. Reboot.

    Fingers crossed.

    Or boot to recovery mode and clear cache partition.
    03-30-2019 07:53 PM
  4. CWinkler's Avatar
    CWinkler
    Originally Posted by claykin
    System Intelligence is "system /OS" app. I suppose you can try

    Settings > Apps > click 3 dots > show system apps. Scroll to System Intelligence > Storage. Clear cache and clear data. Reboot.

    Fingers crossed.

    Or boot to recovery mode and clear cache partition.
    I know how to boot to recovery mode on my S7 (with the home button) ... how do we do it on the S10+?
    03-30-2019 08:15 PM
  5. scottbeamer's Avatar
    scottbeamer
    Originally Posted by tcdude
    I've never seen that before does this message pop up on your home screen?
    Occasionally
    03-30-2019 08:27 PM
  7. scottbeamer's Avatar
    scottbeamer
    Originally Posted by claykin
    System Intelligence is "system /OS" app. I suppose you can try

    Settings > Apps > click 3 dots > show system apps. Scroll to System Intelligence > Storage. Clear cache and clear data. Reboot.

    Fingers crossed.

    Or boot to recovery mode and clear cache partition.
    I cleared cache and so far, so good.
    Rose4uKY likes this.
    03-30-2019 08:28 PM
  8. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
    Moderator
    Originally Posted by CWinkler
    I know how to boot to recovery mode on my S7 (with the home button) ... how do we do it on the S10+?
    Before device restarts hold Bixby, volume up,power button same time
    CWinkler likes this.
    03-30-2019 08:29 PM
  9. felloffthetruck's Avatar
    felloffthetruck
    Trusted Member
    My phone did the same thing except it was one UI that stopped working. I clicked close and the whole phone went dead and was unresponsive.
    03-30-2019 09:06 PM
  10. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Here's how to wipe the cache partition: https://support.t-mobile.com/docs/DOC-39551
    03-31-2019 12:23 AM
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