1. fly75's Avatar
    I transferred my line to Verizon about 3 weeks ago. Since transferring whenever I get a text message while on a phone call I get a notification sound similar to a call waiting tone (beep beep) instead of the assigned text message sound. The notification sound is nearly identical to the call waiting alert but the timing between the beeps is slightly closer together. This is very annoying as the beep beep is hard to differentiate from a call waiting alert.

    This problem started on a Verizon Samsung S10e and continued when I transferred to a Verizon Samsung S10+. The phone is running Android 9.

    This can be disabled in the Phone App Settings->Call alerts and ringtones->Notify during calls->Toggle off, but this is not a good solution for me as you don’t get any notifications or alarms during phone calls.

    My questions...
    1) Does anyone have a fix for this?
    2) Is this a Verizon specific issue?
    3) I’m on a Verizon version of the S10+. Would an unlocked version have the same problem?
    04-07-2019 02:04 PM
  2. Devhux's Avatar
    I've had this on most of my Samsung phones at least, so sadly it's not a Verizon issue, and getting an unlocked phone won't change this behavior..
    04-07-2019 02:08 PM
  3. fly75's Avatar
    Thanks for the reply.

    The part I don't understand is I didn't have the issue on a S9+ on T-Mobile and I have a friend with a S9+ on AT&T and he doesn't have the issue either. Both are running Android 9. Is this something new?
    04-07-2019 03:56 PM
  4. James Rogers2's Avatar
    I have a S9+ on at&t and it beeps when I get a text message while on a phone call.
    04-07-2019 04:24 PM
  5. Jaycemiskel's Avatar
    It's always been like that for me on my Verizon phones. Nothing you can do about it AFAIK
    04-07-2019 05:54 PM

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