1. Darth Vader4's Avatar
    My S10 keeps waking and puts me on the "verify your identity" screen, and as such it is consuming s great bit of power. How can I get it to remain off when I am not using it?
    04-15-2019 08:00 AM
  2. Hermes Hidayat's Avatar
    My S10 keeps waking and puts me on the "verify your identity" screen, and as such it is consuming s great bit of power. How can I get it to remain off when I am not using it?
    Try going to settings. Then display. Then turn on accidental touch protection.
    Attached Thumbnails How do I keep phone from waking?-screenshot_20190415-211441_settings.jpg  
    04-15-2019 09:15 AM
  3. Darth Vader4's Avatar
    Try going to settings. Then display. Then turn on accidental touch protection.
    I do have that on.
    04-15-2019 12:21 PM
  4. mustang7757's Avatar
    I do have that on.
    Maybe you have lift to wake enabled in settings >advanced features> motion and gestures
    Hermes Hidayat likes this.
    04-15-2019 12:30 PM
  5. Hermes Hidayat's Avatar
    Maybe you have lift to wake enabled in settings >advanced features> motion and gestures
    Right i totally forgot about that - _-"
    04-15-2019 12:51 PM
  6. mustang7757's Avatar
    Right i totally forgot about that - _-"
    I had that enabled , everytime I left my phone on the passenger seat it would wake up from rough roads lol.
    Hermes Hidayat likes this.
    04-15-2019 01:05 PM
  7. Hermes Hidayat's Avatar
    I had that enabled , everytime I left my phone on the passenger seat it would wake up from rough roads lol.
    I disabled that just to make sure no one touched my phone... Hahaha.
    mustang7757 likes this.
    04-15-2019 01:17 PM
  8. mustang7757's Avatar
    Hahaha
    I disabled that just to make sure no one touched my phone... Hahaha.
    04-15-2019 01:20 PM
  9. Darth Vader4's Avatar
    Maybe you have lift to wake enabled in settings >advanced features> motion and gestures
    Yeah, it was on. I'll see if turning it off solves this. Apparently it either kept thinking it was getting picked up while bristling in my pocket as I walked at work, or it's something else. I hope this solves it though.
    04-15-2019 03:15 PM
  10. Darth Vader4's Avatar
    Nope didnt solve it. Keeps going to clock display and then an overlay on that asking for me to identify myself. Ugh. I better not have gotten a bugged unit.
    04-15-2019 03:17 PM
  11. Darth Vader4's Avatar
    And always on display is off, so I have no clue what is going on.
    04-15-2019 03:18 PM
  12. mustang7757's Avatar
    And always on display is off, so I have no clue what is going on.
    Try settings>lockscreen>app shortcuts
    I turn them off so no accidental touches on them and see if you have Lockscreen timed off it's by default to stay extra 5 seconds on
    04-15-2019 03:26 PM
  13. Darth Vader4's Avatar
    I can't touch the app shortcuts on the lockscreen because it goes to that clock display after a few seconds and then it asks to verify my identity. Navigation bar also comes and remains on too. The navbar is on in white while the clock displays on a black screen.
    04-15-2019 03:34 PM
  14. Darth Vader4's Avatar
    And I just tried seeing if smart lock was keeping it on whenever it senses movement, but it isn't, I have that set to off..
    04-15-2019 03:38 PM
  15. Darth Vader4's Avatar
    I figured it out!! I had an app that was keeping it on. I was using an app downloaded from Google play called "AMOLED" that utilized always on display features. I force stopped it and that put a stop to the phone waking and I no longer see that verify identification overlay. So it looks like the issue is solved.
    mustang7757 likes this.
    04-15-2019 03:43 PM
  16. mustang7757's Avatar
    I figured it out!! I had an app that was keeping it on. I was using an app downloaded from Google play called "AMOLED" that utilized always on display features. I force stopped it and that put a stop to the phone waking and I no longer see that verify identification overlay. So it looks like the issue is solved.
    Great, glad you found the problem.
    04-15-2019 03:52 PM

Similar Threads

  1. New hands on video and information from Samsung
    By alanjc in forum Samsung Galaxy Fold
    Replies: 30
    Last Post: 04-17-2019, 09:53 PM
  2. Android LG Stylo 4 an app how did it get there
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 04-16-2019, 12:02 AM
  3. how to transfer from old galaxy to new galaxy
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 04-15-2019, 11:14 AM
  4. Android LG Stylo 4 an app how did it get there
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 04-15-2019, 11:05 AM
  5. How do I reply to B Diddy?
    By Android Central Question in forum Ask a Question
    Replies: 3
    Last Post: 04-15-2019, 09:58 AM
LINK TO POST COPIED TO CLIPBOARD