1. Ed Penny's Avatar
    I got a new s10+ unlocked, verizon. I don't get the ding or beep when you say "ok or hey Google" it's very frustrating when your so use to using it daily & in the car... I've done everything with this phone to remedy it.... Samsung says Google knows of this problem. I haven't seen any comments to the contrary.....
    05-17-2019 10:10 PM
  2. Almeuit's Avatar
    I think it doesn't work if the phone is locked.
    05-17-2019 10:24 PM
  3. wilsodw's Avatar
    Mine doesnt work either.
    Yesterday 03:08 AM
  4. dtones39's Avatar
    Maybe it's an issue with the unlocked version? I have a s10+ on from T-Mobile and it works fine, even with the phone locked.
    Yesterday 03:33 AM
  5. frederickdawg's Avatar
    Maybe it's an issue with the unlocked version? I have a s10+ on from T-Mobile and it works fine, even with the phone locked.
    Even if you have a finger print lock active?
    Yesterday 05:46 AM
  6. dtones39's Avatar
    Even if you have a finger print lock active?
    Yep, works just like it did with my pixel. Phone is locked, only security is fingerprint and pin, I swipe up to confirm it is locked and then say ok Google, pops right up.
    Yesterday 05:49 AM
  7. wilsodw's Avatar
    I have no security set up and my us verizon locked does not work. However mine is s10e 8/256
    Yesterday 07:23 AM
  8. bkeaver's Avatar
    My unlocked s9+ didnt work either but my tmobile s10+ works fine.
    Yesterday 08:54 AM
  9. wilsodw's Avatar
    Got mine working, always works with bt, so unpaired the bt or just shut bt off on drop down and it works fine.
    Yesterday 11:03 AM
  10. frederickdawg's Avatar
    Yep, works just like it did with my pixel. Phone is locked, only security is fingerprint and pin, I swipe up to confirm it is locked and then say ok Google, pops right up.
    Yep, you're right. It even works from locked screen.
    Yesterday 12:06 PM

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