AT&T S10+ not getting software updates?

[jeeves744]

So I bought my S10+ and a few weeks later my girlfriend bought one too. Since we have both owned our phones I have gotten all of the software updates (including the june update today) and she has not gotten a single one. She is still on the original software from when she first got the phone. I have repeatedly "checked for update" and it always says her phone is up to date. Is anyone else having this problem? How do I go about fixing it? Is this contact ATT or contact samsung?

 

[mustang7757]

So I bought my S10+ and a few weeks later my girlfriend bought one too. Since we have both owned our phones I have gotten all of the software updates (including the june update today) and she has not gotten a single one. She is still on the original software from when she first got the phone. I have repeatedly "checked for update" and it always says her phone is up to date. Is anyone else having this problem? How do I go about fixing it? Is this contact ATT or contact samsung?

It was known on the note 9 Att version, which security is it on?

 

[jeeves744]

It was known on the note 9 Att version, which security is it on?

I believe the february security (what came on the phone originally)

 

[mustang7757]

I believe the february security (what came on the phone originally)

Phone was not out in February

 

[mustang7757]

Probably march

 

[mustang7757]

One old trick before I give you a some options , change the date on the phone a couple days ahead and see if it updates ?

 

[Mike Dee]

One old trick before I give you a some options , change the date on the phone a couple days ahead and see if it updates ?

I remember going back someone had two S10 phones and one wouldn't update. Ended up swapping it out.

 

[mustang7757]

I remember going back someone had two S10 phones and one wouldn't update. Ended up swapping it out.

Could be , but Att some have struggled.
It go fine for a bit then out of no where not update again.

 

[Jesus Delgadillo]

At&t just got their night mode update today...

 

[mustang7757]

At&t just got their night mode update today...

As soon as I see that firmware available , I'm flashing to it lol

 

[Jesus Delgadillo]

I'm looking for it on firmware science, I'm getting it too, ftw lmao

As soon as I see that firmware available , I'm flashing to it lol

 

[mustang7757]

I'm looking for it on firmware science, I'm getting it too, ftw lmao

Hahaha...I've been checking nothing yet

 

[Jesus Delgadillo]

Hahaha...I've been checking nothing yet

It is available now

 

[mustang7757]

Perfect thanks for the heads up

It is available now View attachment 305023

 

[Jesus Delgadillo]

Let me know how it goes after installing it. I'm doing it when I get home tonight

Perfect thanks for the heads up

 

[mustang7757]

Let me know how it goes after installing it. I'm doing it when I get home tonight

I'm doing it in morning my computer at work has everything set-up for me .

 

[Jesus Delgadillo]

Oh you dont do it thru the SD card?

I'm doing it in morning my computer at work has everything set-up for me .

 

[mustang7757]

Oh you dont do it thru the SD card?

Damm I forget this not Odin , true I have to take it out my note 9

 

[Jesus Delgadillo]

Yeah this can literally be side loaded thru the SD and install it.

 

[mustang7757]

Yeah this can literally be side loaded thru the SD and install it.

Yes