08-27-2019 02:55 PM
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  1. jeeves744's Avatar
    So I bought my S10+ and a few weeks later my girlfriend bought one too. Since we have both owned our phones I have gotten all of the software updates (including the june update today) and she has not gotten a single one. She is still on the original software from when she first got the phone. I have repeatedly "checked for update" and it always says her phone is up to date. Is anyone else having this problem? How do I go about fixing it? Is this contact ATT or contact samsung?
    07-02-2019 07:21 PM
  2. mustang7757's Avatar
    So I bought my S10+ and a few weeks later my girlfriend bought one too. Since we have both owned our phones I have gotten all of the software updates (including the june update today) and she has not gotten a single one. She is still on the original software from when she first got the phone. I have repeatedly "checked for update" and it always says her phone is up to date. Is anyone else having this problem? How do I go about fixing it? Is this contact ATT or contact samsung?
    It was known on the note 9 Att version, which security is it on?
    07-02-2019 07:29 PM
  3. jeeves744's Avatar
    It was known on the note 9 Att version, which security is it on?
    I believe the february security (what came on the phone originally)
    07-02-2019 08:25 PM
  4. mustang7757's Avatar
    I believe the february security (what came on the phone originally)
    Phone was not out in February
    07-02-2019 08:27 PM
  5. mustang7757's Avatar
    07-02-2019 08:27 PM
  6. mustang7757's Avatar
    One old trick before I give you a some options , change the date on the phone a couple days ahead and see if it updates ?
    07-02-2019 08:29 PM
  7. Mike Dee's Avatar
    One old trick before I give you a some options , change the date on the phone a couple days ahead and see if it updates ?
    I remember going back someone had two S10 phones and one wouldn't update. Ended up swapping it out.
    07-02-2019 09:19 PM
  8. mustang7757's Avatar
    I remember going back someone had two S10 phones and one wouldn't update. Ended up swapping it out.
    Could be , but Att some have struggled.
    It go fine for a bit then out of no where not update again.
    07-02-2019 09:21 PM
  9. Jesus Delgadillo's Avatar
    At&t just got their night mode update today...
    mustang7757 likes this.
    07-02-2019 09:46 PM
  10. mustang7757's Avatar
    At&t just got their night mode update today...
    As soon as I see that firmware available , I'm flashing to it lol
    07-02-2019 09:56 PM
  11. Jesus Delgadillo's Avatar
    I'm looking for it on firmware science, I'm getting it too, ftw lmao
    As soon as I see that firmware available , I'm flashing to it lol
    mustang7757 likes this.
    07-02-2019 09:57 PM
  12. mustang7757's Avatar
    I'm looking for it on firmware science, I'm getting it too, ftw lmao
    Hahaha...I've been checking nothing yet
    07-02-2019 09:58 PM
  13. Jesus Delgadillo's Avatar
    Hahaha...I've been checking nothing yet
    It is available now AT&T S10+ not getting software updates?-screenshot_20190702-220337_samsung-20internet.jpeg
    mustang7757 likes this.
    07-02-2019 10:04 PM
  14. mustang7757's Avatar
    Perfect thanks for the heads up
    It is available now Click image for larger version. 

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    07-02-2019 10:05 PM
  15. Jesus Delgadillo's Avatar
    Let me know how it goes after installing it. I'm doing it when I get home tonight
    Perfect thanks for the heads up
    07-02-2019 10:06 PM
  16. mustang7757's Avatar
    Let me know how it goes after installing it. I'm doing it when I get home tonight
    I'm doing it in morning my computer at work has everything set-up for me .
    07-02-2019 10:08 PM
  17. Jesus Delgadillo's Avatar
    Oh you dont do it thru the SD card?
    I'm doing it in morning my computer at work has everything set-up for me .
    07-02-2019 10:09 PM
  18. mustang7757's Avatar
    Oh you dont do it thru the SD card?
    Damm I forget this not Odin , true I have to take it out my note 9
    07-02-2019 10:10 PM
  19. Jesus Delgadillo's Avatar
    Yeah this can literally be side loaded thru the SD and install it.
    07-02-2019 10:11 PM
  20. mustang7757's Avatar
    Yeah this can literally be side loaded thru the SD and install it.
    Yes
    07-02-2019 10:15 PM
  21. Jesus Delgadillo's Avatar
    I'll still get OTAs from T-Mobile right?
    Yes
    07-02-2019 10:15 PM
  22. mustang7757's Avatar
    I'll still get OTAs from T-Mobile right?
    Probably have to Odin next one because TMobile didn't release this
    07-02-2019 10:16 PM
  23. mustang7757's Avatar
    That update won't work need to be on ASD9
    07-02-2019 10:42 PM
  24. jonmart19's Avatar
    Is it normal for the Starting Android black screen to take so long? I'm going on 10 min after attempting the SD card update
    07-30-2019 09:38 PM
  25. Philipmom's Avatar
    My Dad's ATT s10+ had never gotten an ota update since he got it. New sim even. UBS tried the date tick, cleaning the cache, everything. Call them they tell us oh well they roll out in groups. Seriously how many weeks does it take? He replaced two note 8s for the same issue, no ota updates. Seems like the only way he can get updates is to get the newer model each year. Never had an issue with my Tmobile version. This is becoming ridiculous.
    07-31-2019 07:08 AM
57 123

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