10-29-2019 05:34 AM
114 ... 2345
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  1. B. Diddy's Avatar
    Every update is better than the next?
    Depends on what your definition of "better" is.
    07-13-2019 12:18 PM
  2. B. Diddy's Avatar
    I'm going to move this thread to the S10 forum, since it seems to be an important topic for that specific area.
    mustang7757 likes this.
    07-13-2019 07:03 PM
  3. mustang7757's Avatar
    I'm going to move this thread to the S10 forum, since it seems to be an important topic for that specific area.
    I agree
    07-13-2019 07:04 PM
  4. donm527's Avatar
    So this is the official solution from Samsung board??

    https://us.community.samsung.com/t5/...ate/m-p/730690

    Select the Factory data reset option>Press power to select>Press power to confirm.



    If this does turn out to be a glitch with the Samsung update, it'll just make me do an atomic facepalm. Another buggy update in a long line of them from Samsung.

    BTW, this problem is not unheard of. I remember not too long ago that a system update to the Blu Life One X locked users out of their phones, asking for a nonexistent (or different) password.
    07-13-2019 08:22 PM
  5. B. Diddy's Avatar
    So this is the official solution from Samsung board??

    https://us.community.samsung.com/t5/...ate/m-p/730690

    Select the Factory data reset option>Press power to select>Press power to confirm.

    Ouch.
    07-13-2019 08:27 PM
  6. donm527's Avatar
    https://www.zdnet.com/article/samsun...or-some-users/

    If this does turn out to be a glitch with the Samsung update, it'll just make me do an atomic facepalm. Another buggy update in a long line of them from Samsung.

    BTW, this problem is not unheard of. I remember not too long ago that a system update to the Blu Life One X locked users out of their phones, asking for a nonexistent (or different) password.
    07-13-2019 08:31 PM
  7. mustang7757's Avatar
    Yes and some situations that doesn't work.
    07-13-2019 08:33 PM
  8. donm527's Avatar
    Yes and some situations that doesn't work.
    Kinda off topic but it's issues like this that reminds me...

    What is the best, complete backup and restore app/procedure to use? I'm talking iphone/ipad backup and restore complete.

    Would Samsung Switch be that thorough?? I've created a backup with it to my SSD... last backup was March I see (too bad doesn't do auto backups like iOS) but I have never used it so don't know how complete it is.
    07-13-2019 09:04 PM
  9. mustang7757's Avatar
    Kinda off topic but it's issues like this that reminds me...

    What is the best, complete backup and restore app/procedure to use? I'm talking iphone/ipad backup and restore complete.

    Would Samsung Switch be that thorough?? I've created a backup with it to my SSD... last backup was March I see (too bad doesn't do auto backups like iOS) but I have never used it so don't know how complete it is.
    Samsung switch is very good from home screen to anything else you backing up, the problem is it's good for that device , be cause if you use your s7 edge back up for your s10 some settings can carry over from s7 edge and create problems. So make new back ups there often , next is Samsung cloud which is very similar to smart switch and then not to forget Google backup which comes from google drive .

    Samsung cloud is always Syncing so should be flawless starting from scratch like apple backup .
    07-13-2019 09:13 PM
  10. Adam Frix's Avatar
    Kinda off topic but it's issues like this that reminds me...

    What is the best, complete backup and restore app/procedure to use? I'm talking iphone/ipad backup and restore complete.

    Would Samsung Switch be that thorough??
    yes. I backup to both Samsung Switch and to the Samsung cloud--and I get everything back, just like it was.
    07-13-2019 09:32 PM
  11. Adam Frix's Avatar
    Samsung switch is very good from home screen to anything else you backing up, the problem is it's good for that device
    I cloned my S10+ setup back to a new S9+ without any problem.
    macgeordie likes this.
    07-13-2019 09:33 PM
  12. mustang7757's Avatar
    I cloned my S10+ setup back to a new S9+ without any problem.
    It probably will as thats a little newer the s9+, just letting it out to be aware settings from that phone can transfer over and cause some settings in your phone to grey out , its happened before and helped some with this issue.
    07-13-2019 09:38 PM
  13. mustang7757's Avatar
    I'm not sure if you guys seen my post awhile ago about making backup from various places , because I seen lot people get burned not doing so .
    07-13-2019 09:41 PM
  14. Adam Frix's Avatar
    I'm not sure if you guys seen my post awhile ago about making backup from various places , because I seen lot people get burned not doing so .
    Well, that's just good practice no matter what.

    I have nothing on my phone proper that's irreplaceable. Apps--they all get re-downloaded and set up. That's it. Photos and music are on my SD card, and of course the photos all get sent UP to the cloud as they're taken and the music is simply copied from my computer.

    A factory reset might cost me a bit of time setting up a few apps from scratch, but that's it.

    Do people use their phones to store things that aren't anywhere else??
    07-13-2019 11:07 PM
  15. mustang7757's Avatar
    07-13-2019 11:18 PM
  16. donm527's Avatar
    07-14-2019 02:11 PM
  17. mustang7757's Avatar
    Yup thats about all you can do at this point.
    07-14-2019 02:14 PM
  18. donm527's Avatar
    Sounds like Verizon is the one that botched the update since it's the only carrier affected.
    07-14-2019 02:17 PM
  19. mustang7757's Avatar
    Sounds like Verizon is the one that botched the update since it's the only carrier affected.
    No Att also
    07-14-2019 02:18 PM
  20. Mooncatt's Avatar
    Funny how they call factory resetting a fix, when fixing it would mean not having to reset at all.

    Also interesting is how they claim it's a Verizon version problem when most posts here are with AT&T.

    But at least we have some sort of conformation that this is a real problem.
    07-14-2019 02:21 PM
  21. donm527's Avatar
    No Att also
    Ahh... did read through this thread thoroughly so didn't know AT&T also. Then Samsung botched it.
    07-14-2019 02:24 PM
  22. mustang7757's Avatar
    Yeah , who knows if more carrier will have this bug. This is what we know so far.
    Ahh... did read through this thread thoroughly so didn't know AT&T also. Then Samsung botched it.
    07-14-2019 02:41 PM
  23. mustang7757's Avatar
    Funny how they call factory resetting a fix, when fixing it would mean not having to reset at all.

    Also interesting is how they claim it's a Verizon version problem when most posts here are with AT&T.

    But at least we have some sort of conformation that this is a real problem.
    Yeah I agree
    07-14-2019 02:41 PM
  24. B. Diddy's Avatar
    Ahh... did read through this thread thoroughly so didn't know AT&T also. Then Samsung botched it.
    It could still be a carrier issue, if the update hasn't caused any issues with carrier-agnostic unlocked phones. Maybe Verizon and AT&T add some kind of common bloatware app that interacts badly with something in the update?
    mustang7757 likes this.
    07-14-2019 03:26 PM
  25. Lobwedgephil's Avatar
    It could still be a carrier issue, if the update hasn't caused any issues with carrier-agnostic unlocked phones. Maybe Verizon and AT&T add some kind of common bloatware app that interacts badly with something in the update?
    Well the unlocked versions haven't received the update yet.
    B. Diddy likes this.
    07-15-2019 01:24 PM
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